Bespoke Dental & Implant Clinic Reviews Summary

Staff Attitude and Professionalism

Pros:

• "All staff went above and beyond to get me pain free as quick as possible."
• "Dr Hussain and his team were absolutely LOVELY, empathetic and advised me what's best to do."
• "I have felt completely comfortable with each visit."
• "DR Hussain was very professional from start to finish."
• "The best dentist, the best dental nurse, and the best lady on the reception. Lovely people."
• "Everyone at Bespoke genuinely care about their patients. The aftercare was phenomenal."
• "Staff were amazing they all get 5 stars."
• "Mr.Hussain has absolutely changed my life, I would recommended him to anyone, he’s done an amazing job on my teeth and all staff make you feel so welcome and good about yourself."

Cons:

• "Where do I even begin? Let's just start by saying do not spend a pound with this clinic."
• "Very Very bad experience just wasted of money."
• "UPDATE TO REVIEW BELOW: as expected and stated, I got standard response very promptly so the reviews are obviously closely monitored!"
• "Never used this Dentist and team before so like many, had reservations."
• "Feels like a bit of a scam. Made to pay £40 just to find out pricing…"

Quality of Dental Treatment

Pros:

• "So happy with the bonding on my front teeth, great job."
• "Dr Nisar has completed my root canal treatment and is in the process of placing a crown."
• "I had 3 extractions first and it was painless."
• "I had 20 composite vaneers done and the process/experience was faultless."
• "Booked in a few weeks back with a deal for 20 teeth composite bonded. All boxed off within around 6 weeks."
• "Absolutely fantastic experience. Friendly yet professional service, It is evident from the beginning that my wishes and best interests were the centre of my procedure."
• "I have just had some composite bonding work done on top and bottom teeth, absolutely over the moon with the outcome."
• "I had two detail implants done recently by Dr Hussain and his team and am very pleased with the whole process from start to finish."

Cons:

• "All they care about is money and they have ruined my teeth. It’s been almost a year now and there is not a day where I don't cry from the pain I'm in."
• "When I went into the office they convinced me to do 20 [veneers]! Looking back I did not need it at all."
• "He then proceeded to also say that Dr Gupta felt implants were the 'best way to go' best for whom, his bank account or mine and 'best' is not what I wanted so what about the patients wishes?"
• "After following and trusting everything that Dr Hussain had professionally advised, I was over the moon to be finally getting my 2 front implants fitted. Unfortunately, after a lot of pressure and tampering around, the fit was not able to be completed on this expected date."
• "I broke out in tears at my place of work and was allowed to leave work for an emergency dentist appointment to ensure my health was not at risk (£99 for the X-ray to ensure all was okay) because my whole face was inflamed and I was still in pain from the attempted fit."
• "Rip off. Tried charging £1000 for a root canal that I had done elsewhere for £350."
• "Feels like a bit of a scam. Made to pay £40 just to find out pricing… Told it’d be around £90 and the price fluctuates but went in after paying a non refundable £40 to find out it’s always a set price of £250."

Cost and Value

Pros:

• "It is a private practice to expect to be paying for the treatments you want; I promise you it is worth every single penny."
• "Not only was this emergency appointment affordable, but the Dr is such a genuine, down to earth person and he completely put me at ease."
• "They value you and your time, they get straight to the point and most importantly they work with pure heart in what they do."
• "I’ve had nothing but compliments about my new composite bonding veneers."
• "I'm super happy with the final results and would not hesitate to recommend anybody to go here for the same. Great value, great service and brilliant aftercare!"
• "I had some fillings done here and such a drastic comparison to fillings i've had in the past! My dentist Faraz Ali and Leanne, his assistant, were SUPERB!! They made the experience so painless and relaxing!"
• "I was apprehensive about getting my dental implants done but Dr. Hussain and his team are amazing.... could not thank them enough. I feel like I finally have my original set of teeth back and the whole process has been very smooth."
• "Had some composite bonding and fillings done recently. always had a friendly and welcoming experience when I go to Bespoke dental. Dentists and their assistants are really friendly and informative."

Cons:

• "All they care about is money and they have ruined my teeth."
• "They took 5k from me and ruined my teeth all together."
• "I found this subsequent attitude and behaviour unprofessional and insulting and completely disingenuous."
• "DON'T USE THE PEOPLE, BUNCH OF THIEVES WHO WILL ROB YOU."
• "I HAVE CONTACTED THE SURGERY TO PUT IN A COMPLAINT AND HAVE REQUESTED COPIES OF THE X-RAY AND NOTES AND WILL BE TAKING MATTERS FURTHER IF I DO NOT GET A POSITIVE RESPONSE WITHIN 5 WORKING DAYS."
• "Wasted few thousands, I don't understand people working there. One is quite rude over the phone, another one doesn't have much clue about patient/client."
• "Feels like a bit of a scam. Made to pay £40 just to find out pricing… Told it’d be around £90 and the price fluctuates but went in after paying a non refundable £40 to find out it’s always a set price of £250."