Smile Stylist Dental Practice Reviews Summary

Staff and Service

Pros:

• "All of the team are so friendly and accommodate appointments based on my needs and availability."
• "The staff are really welcoming and make you feel at ease."
• "The team at smile stylist have always looked after me incredibly well. The service is fantastic."
• "The team communicated the treatment plan really well and were accommodating of any questions I had and scheduling appointments around my shift work."
• "The team are very friendly and professional, the practice is lovely and modern."
• "The clinic is spotless, the staff are friendly and they're always accommodating with appointment times etc."
• "The entire team are lovely! I was between a few places but I picked smile stylist because of how friendly and accommodating the entire team are."

Cons:

• "Your consultation isn't with a dentist, you're expected to commit to a treatment plan as well as make payments to it without any interaction with the dentist."
• "I called the dentist at 9.30 (their website opening time), and someone called Gemma finally picked up the phone at 9.50."
• "Completely unprofessional practice."
• "Dentist also tried to upsell me composites I don't need as well as telling me I show too much gum when I smile and needed gum contouring as well."
• "Will ring you off the hook trying to do the hard sell and they won't discuss via email to try limit accountability."
• "Also giving your dentists patients private numbers to ring/WhatsApp you off their personal numbers seems a breach of trust, privacy and GDPR."
• "There is a waiting list to see the dentist and get the treatment started."

Results and Treatment Experience

Pros:

• "The results have exceeded my expections and given me so much confidence."
• "I’ve just started my Invisalign journey with smile stylist and I already highly recommend."
• "I am so happy with the end result which is beyond what I expected as the end result."
• "I could not be happier with how much my teeth have improved so far."
• "I love the results! It’s been a huge transformation and has given me a lot more confidence in my smile."
• "Just finished my Invisalign treatment today and couldn’t be happier with the results, everyone on the team are so friendly and supportive."
• "I’m extremely happy with my final results & that it was achieved in a short time!"

Cons:

• "I was not great with my aligners and this probably more than doubled my treatment time."
• "In my case the plan i was advised wasn't correct and the one I do need is considerably more expensive."
• "Had a 6 month smile here a few years ago... upon contacting them they advised I will need to begin the process again at full cost...ridiculous."
• "I woke up, took the trays out, and almost all of my top row of teeth are mottled."
• "overall wouldn't recommend them, I've found a dentist elsewhere that was cheaper, more professional as well as a far more stream lined experience."

Practice Environment and Accessibility

Pros:

• "The practice has such a lovely atmosphere and my dentist Ben is fab."
• "The practice is always very clean and tidy."
• "Such a beautiful clinic in the heart of the city."
• "The interior decor is also beautiful and feels very clean."
• "The new location is really swanky, staff are friendly and very helpful with appointments etc."
• "The practice is a pleasure to visit, it's modern with a relaxed atmosphere."
• "The practice is so clean, bright and colourful that you forget you're in a dentist and therefore feel less nervous."

Cons:

• "The place itself is clean and modern and well equipped - made me feel confident that I was receiving the best possible care."