wagamama norwich Reviews Summary

Service

Pros:

• "Provided an exceptionally prestigious service in varying degrees!"
• "Having had to leave a nearby newly opened restaurant where we had a disappointing experience, we came to Wagamamas. The service was excellent, the food arrived promptly and was delicious."
• "The service was excellent. They made me feel welcome, and the service was quick."
• "Staff are always very friendly."
• "Chatty, friendly staff that I couldn't speak highly enough of."
• "The staff here are always friendly and helpful."
• "The staff are a credit to this restaurant. So attentive, caring and friendly."

Cons:

• "A suggestion to management stop prioritising Deliveroo orders and pay attention to your customers."
• "Service was lacking, they struggled to coordinate with each other."
• "The staff seemed all over the place and was hard to get their attention."
• "Nobody checked on drinks or offered a top up the whole time we were there."
• "The customer service is shocking yet again been left waiting and being ignored."
• "Overall great time. Just a couple things I think were not too great. There weren’t many staff around and it was hard to find someone to ask questions about the food or order."
• "We were then left waiting a further 20 mins before our drinks order was taken."

Food Quality

Pros:

• "The food was good."
• "The food was amazing as always!"
• "Food was amazing (as usual), hot and delicious."
• "Really enjoyed my lunch at Wagamama."
• "The food arrived promptly and was hot and very very tasty."
• "Food as always was simply delicious."
• "The food is very tasty."

Cons:

• "Then was served pad thai that a straving pigeon would have vomited up."
• "My Pad Thai arrived with chicken still fridge cold."
• "Overcooked Tuna and over familiar staff."
• "I always have the same dish katsu chicken curry today it was tasteless compared to normal."
• "Had the spicy katsu curry. There was a hair in my food."
• "Ramen was lackluster and tasted watery. Noodles seemed to be gooey and had a weird texture."
• "We had food that was both burnt and undercooked at the same time."

Value for Money

Pros:

• "Tasty and healthy options available and at a good price."
• "Most of the dishes are big enough to have full lunch. Prices are moderately expensive."
• "Well priced with a convenient 'pay at table' option so you don't need cash or to use the card machine."