"The staff personally went to us to ask if any of our orders is still lacking, so we told her."
"Staff were nice, food was prompt and good."
"Our waiter (Taz) was great and actually achieved a high five from our grumpy three year old."
"Despite this, the staff were great and the food came out fast and hot and the belt was full too."
"The service was outstanding, really friendly and cheerful waitress, made the whole thing a very pleasant experience."
"The service was good, considering how busy they were."
"Really great service and food."
Cons:
"We were rudely told no! Glassware only for water dispenser."
"Staff is not monitoring the tables properly."
"Waited 15 minutes to be seated, nobody acknowledged us."
"Staff were tucked away, no desire to greet customers."
"I still waited 15 minutes to be seated and most of the staff were on their phones or just chatting instead of paying attention to customers."
"Service is really really poor. Very slow."
"Took a long time for responses to service calls though there were staff around."
Food Quality
Pros:
"The food was excellent."
"Food was lovely, the chefs did tremendously."
"The food is the usual Yo Sushi standard, so was very enjoyable."
"Food quality is excellent and pricing is reasonable as long as you're mindful."
"Always good food."
"Fantastic food. Great selection of Japanese dishes. The sushi and the sashimi is delicious!"
"The food once it came was fresh and lovely."
Cons:
"Some of the plates on the belt way to long, looked dry or aging."
"The salmon sashimi wasn't fresh at all, it was even warm when served."
"Their Miso soup wasn't on the app and tasted like water."
"The food was not nice, I got two dumplings in my soup and it tasted like dishwater."
"The sushi just frustratingly disintegrates when you try to pick them up."
"Food was not worth the price it looked grey and on it's date."
"The sushi platter we ordered was overpriced and a tiny portion."
Restaurant Experience
Pros:
"Kid friendly menu as well as adult menu with Japanese style food served on small plates on a conveyor belt that runs around the whole restaurant."
"Went to Yo Sushi School this evening and was taught how to make all kinds of delicious sushi (maki, California rolls, yasai rolls and tomaki) by the brilliant Warwar."
"I like the improvements they have made to make it covid safe, the belt now stops at your table with your order."
"It was lunchtime midweek and the restaurant was very quiet. Friendly, helpful staff and delicious hot food delivered to our table quickly."
"Great place to have a Sushi dinner or meetup with friends for an evening out."
"Brilliant atmosphere and friendly staff."
"Nice place with good ambience."
Cons:
"Took a while to get seated, once seated was very cramped with strangers either side of us."
"What a shame! They've removed the whole concept of picking off the conveyor what you like the look of."
"It is quite expensive for what it is."
"For a place that has sushi written in its name it surprisingly lacks it on the menu."
"Also why am i paying a 5% service charge when I'm not given any service... I even had to pay this when I paid for sushi for take out!!!"
"So the whole experience has changed and really not pleasant."
"Under no circumstances visit this establishment during peak or busy hours!"