Address: 31-32 Westover Rd, Bournemouth, BH1 2BZ, United Kingdom
Phone: +441202296850
Rating: 4.5
based on 248 reviews.
Service
Pros:
"The staff is very friendly and attentive, our waiter Josh was brilliant."
"The service was excellent."
"The staff are always so wonderful and welcoming to us."
"Served by Dan today, blown away with his enthusiastic approach which overall made the experience really enjoyable."
"Exceptional Service. From the moment I walked in, Dan greeted me with a warm and welcoming smile."
"The staff were all very helpful and friendly and gave personal advice on the menu."
"The waitress who served our big group was very friendly, helpful and made sure that everything is right."
Cons:
"Once we had been seated we were waiting for our order to be taken for about 10-15 minutes."
"Spent £50 to stressfully eat our meal. The waitress was really rude and overbearing."
"terrible service! avoid!!! called to book for a party of 8... when I asked if they could cater to the allergies of 1 of our party the man on the phone was incredibly rude and insulting!"
"We went on Saturday and it was busy there but took around 10 - 15 minutes to wait and we had a table."
"Hit and miss. We've had good experiences but more recently bad. Understaffed or mismanaged, either way the result is underwhelming."
"Good food, and I've visited numerous times now. The last time I visited, however, our waiter completely disappeared."
"Service was awful. We were only 1 of a few ppl there (was a Monday afternoon) took ages to take our order."
Food Quality
Pros:
"The starters were really tasty."
"Has the katsu salad which was amazing."
"The firecracker chicken, yakisoba, tama squid, and chilli squid dishes were nothing short of amazing."
"Loved the chicken ramen I've been craving it since."
"We ordered the duck served on a leaf and the pork belly buns to share which were sooo good!!"
"The food was fantastic and fresh, and very well spiced!"
"The chicken katsu curry, which was served with a side of sticky white rice. The chicken was tender and perfectly cooked."
Cons:
"Coffee isn’t very good at this restaurant."
"The main dishes were average at best, noodles were lacking flavour so plenty of soy sauce was required & the curry was okay but lacked chicken."
"Flavourless food, almost no veggies and super super greasy."
"The Katsu Curry portion size is questionable but acceptable since its very bland."
"Noodles were massive.. bit daunting, and wasn't entirely enjoying the vegan food was a bit thin and tasteless broth."
"The dish with noodles, prawns was acceptable. The other dish of rice with chicken very disappointing. The chicken was dry, tasteless, a disaster."
"On both occasions when I got my food, it was overcooked, a bit burnt and chewy."
Atmosphere
Pros:
"Better now tables are divided by screens which means it doesn't feel as though sharing a meal with complete strangers."
"The ambiance added to the overall enjoyment."
"Restaurant was quiet but still a relaxed and lively atmosphere."
"The atmosphere is always great with a gentle hub-bub from other diners and ambient kitchen noises."
"The ambience was amazing."
"A little cramped compared to bigger Wagamamas, but food was yummy and the ambience very nice."
"Fabulous food with great tastes and a light, fresh, vibrant feel, particularly from the pickled vegetables."
Cons:
"It was very loud in there so chatting was difficult."
"The seating is very simple and the atmosphere can be hectic and loud."
"Wagawalkonby...zero atmosphere and people lined up like cattle on wooden picnic benches."
"also it's usually so crowded and loud in there :/"
"Quite a noisy environment though at the time we went."
"It was supposed to be a special meal but ruined and made to feel unwelcome and uncomfortable by pushy, inappropriate and rude staff."
"Main Downside, it was loud, really loud! Making it difficult to have a conversation."
Value
Pros:
"They even let you pay online with a QR code and give you an option to pay a specific amount of the bill in order to split it with your partner."
"Loved it new menu was great had the stake thing 5 of us all enjoyed the meal."
"It is worth for what you pay."
"The portions are big and you will not leave hungry. Makes the price worth it."
"Very delicious Japanese food, and it's also affordable."
"Food came out quick and was delicious."
"The food was very flavourful and most of all delicious."
Cons:
"Everything was way OVERPRICED."
"The Bournemouth branch... Food is great, but the prices are getting high, especially the sides and drinks."
"Prices have been increased but portion sizes decreased."
"Going to wagas used to guarantee a proper good value feast but now prices are high and I've left my meal still hungry."
"I would of given it 3 stars had it not been for the horrendous prices. All we had for 2 people was a main and a side each and 3 drinks in total and the bill came to over £55!"
"Wasted 40 mins waiting for a food we can’t eat."
"Love this place. Only downside is that it can get very busy and you have a long wait to get seated."
Accessibility
Pros:
"They are always super accommodating of my wheelchair and nothing is ever too much trouble."
"Good gluten free menu with choice."
"They had a gluten-free menu and took great care to avoid cross-contamination in the cooking process."
"Gender neutral toilets available."
"Green tea is served for free if you ask for it!"
"Our server was extremely thorough when putting our order through separately to our chef, so reassuring!!"
"The staff ( a white lady with glasses on and had a barbed wire tattoo on her arm was so rude...)"
Cons:
"Upon arrival I was not wearing a mask as I am exempt. I was questioned about this and asked to see evidence by the guy at the door."
"The restrooms were very unclean with stains of urine on the loo and on the floor."
"Ordered Diet Coke, at the start of our visit, for my type 1 diabetic husband and was served full fat."
"I suffer with many food intolerance's so eating out is always a risk for me. After telling the staff this, the manager personally came out to discuss and went through the menu with me."
"Drinks served in dirty glasses."
"The 'split the bill' function in the online payment system could do with letting you choose the things you are."
"Paying using a QR code was different. My friend couldn't but I could. It did make things a tad complicated at the end."