Address: 9 Church St, York, YO1 8BG, United Kingdom
Phone: +441904620942
Rating: 4.2
based on 149 reviews.
Staff Service
Pros:
"Very friendly and helpful staff."
"Fantastic staff. Emma was lovely nothing was too much bother."
"The staff were super friendly and the food delicious."
"I currently have a knee injury and the staff could not have done anymore for me."
"Staff were all attentive but especially Lucy Stood out as she was really good at customer service, was very polite and made us feel really welcome, she made our night."
"Lucy and all of the staff at the Golden Lion made us feel so welcome, and nothing was too much trouble."
"The staff were very good with good customer service skills."
Cons:
"went with a group of six girls and the staff were rude and hostile towards us."
"Rude staff, breached their own alcohol laws and charged the customers with their own incompetence."
"Not a bad place but there was 1 member of staff who I found was not very customer friendly."
"No draft beers and bar start rudely shout come to the customers tables and argue with them over mistakes that have been made."
"Felt very uncomfortable with the staff staring at us all the time."
"Being ignored at the bar because you have a menu in your hand is not cool."
"Went in with my husband to have a drink and some food. Felt very uncomfortable with the staff staring at us all the time."
Food Quality
Pros:
"The food was very tasty and not overly expensive considering the location."
"Lovely food at a very reasonable price."
"Good old fashioned pub smack bang in the middle of York. Clean, well stocked, simple but excellent pub food and a good selection of beers, ales and spirits."
"Pub grub but very tasty."
"The food is very good, there are various beers."
"Our food was delicious and drinks were served promptly."
"The food was piping hot and delicious and was also excellent value."
Cons:
"Food was very poor. Clearly cooked in stale oil."
"The fish was far too dry and the pie too much pastry and very overcooked edges."
"Absolutely shocking went in this place for food and it was disgusting and cold."
"Good pub, good beers but the worst Rump Steak I had within the last days."
"Very poor, no fish firstly, then the steak on a skewer wasn't cooked as ordered."
"Pie was burnt black inside, yes inside, when we asked how could this have happened the bar staff said they would ask, but never came back to us so we were just blanked."
"The food was cold and the chicken would have bounced off the floor if it was that hard!"
Atmosphere & Cleanliness
Pros:
"Lovely food and nice pub style atmosphere."
"The atmosphere is nice, the toilets are clean."
"A very enjoyable bottle of wine and sandwiches with my wife and dog on the terrace."
"Nice relaxed pub. I'd visited on a previous trip to York and enjoyed it then as well."
"Good food and refreshments. Tables clean and sanitisation taking place while we are having lunch."
"A beautiful old pub in central York, the Golden Lion is a real must for the real ale seeker."
"Wonderful friendly atmosphere and very clean."
Cons:
"Setting wasn't the best quite a dark pub."
"It's incredible how you can take a city centre pub in a nice building and suck all the atmosphere out of it."
"Smashed boarded window, a couple of very (too) drunk blokes were spoiling the atmosphere."
"Toilets and corridors very dirty. Cobwebs and dust an inch thick in the ladies obviously never seen a decent cleaner in a long time."
"Decor was a bit drab, and beer terrace at top was pretty dire with dirty glasses left on tables and bits all over the floor."
"Need to update the loos and definitely needs a good clean. Not somewhere I'd eat after seeing the loos."
"Tables full of empty glasses and dirty plates on arrival."
Value & Pricing
Pros:
"I had the club promotion of a sandwich a side and a pint of beer for 7.90£."
"Staff were really friendly and despite being told there was a half an hour wait on food it came very fast and was delicious."
"Great pub with a good assortment of ales and lagers. The gin and tonic is exceptional."
"Good menu and variety of Gin's behind the bar."
"Currently a Greene King pub. Nice and clean, standard beers selection and very nice cocktails on specials. Roof terrace pleasant and airy. Staff friendly and efficient."
"The classic selection of beers from Greene King in excellent form but the food stole the show for us."
"We love love this pub, whenever we visit York, we visit The Golden Lion, great range of drinks and food and a very friendly atmosphere."
Cons:
"Finished our overpriced drinks and left to find somewhere decent and welcoming to eat."
"Food was good but bridges already burned due to delay won't hurry back."
"They charged us £2 for a dash of lemonade so £4 for 2 dashes. Complete joke."
"Very expensive food. £8.50 for 50p worth of nachos."
"Freezing cold no heating on 2 degrees outside a lot of menu items unavailable."
"The worst 'food' I have had in my life."
"Wouldn't bother. Especially if you want to double up as you wont get a proper measure!"