Chequers Inn, Hanham Reviews Summary

Location & Setting

Pros:

• "Set in a winning location at Hanham Lock on the River Avon this is a very pleasant hostelry."
• "Lovely setting."
• "Great location overlooking the river."
• "The location is fantastic, right next to Hanham Lock at the end of the K&A Canal."
• "Gorgeous spot by the river with plenty of seating."
• "Beautiful setting on the river."
• "Lovely setting by the river. Food was great. Can recommend the chicken and ham pie."

Cons:

• "Although about 50% of the view is a car park."
• "Bit of a pain to get to, based on street signage alone you'll never find this place."
• "It's on the outskirts of the city, well to be accurate around a 2 hour walk."
• "Used to be excellent but the prices are now completely ridiculous: £25 for a sharing ploughmans! £5 for a small bowl of chips!"
• "Unfortunately went back after first review to have a burger really looking forward to it and was served a very cold and rare burger."
• "Loads of tables some with a reserve on them and we were placed by the corridor to the toilets which was drafty."
• "The only thing that I wasn’t a big fan off was how dogs were allowed inside and some were very loud and interrupting."

Food Quality

Pros:

• "Absolutely delicious. The staff were welcoming and friendly and the food was amazing."
• "The roast potatoes were hard and dry."
• "Sausages yummy, Fish huge."
• "Food was great and price was reasonable for restaurant."
• "Both meals were delicious."
• "The food is great and delicious!"
• "The food was tasty."

Cons:

• "Food was dire. Fish was very oily, burger was dry."
• "The roast potatoes were hard and dry."
• "The beef burger was raw."
• "Food was ordered quite expensive not that great roast spuds were more like boiled."
• "Muscles were gone off (smelled of cheese/cabbage), margarine given instead of butter, fish stew just had a couple of tiny bits of stale fish in it, and the burger patty was basically raw in parts."
• "The vegetarian Wellington... left a lot to be desired it looked unappetising and was... tasteless."
• "The food I ordered was quite dry (cod cheek scampi and scotch egg), the risotto was quite sloppy."

Service

Pros:

• "The staff were super friendly and efficient."
• "Staff are friendly and efficient."
• "Very nice and helpful staff."
• "Excellent service and friendly staff."
• "The staff were lovely and didn't push us to order quickly."
• "The staff are always lovely and genuinely friendly and chatty."
• "The staff have always been extra friendly."

Cons:

• "The pub is disorganised and not prepared for a bank holiday weekend."
• "This was the second time I have visited this pub since the new ownership and to be honest both times I have received poor service."
• "Really disappointed with our visit today... Awful customer service as well even though it was empty."
• "Seems to have had a management change recently & the last 3 visits the service has been diabolical & disorganised."
• "Sadly the service didn't match the flavour of the food."
• "Service from all staff was horrendous; very much a blasé attitude towards us."
• "The service was absolutely appalling."