New Yorker Dark Kitchen Reviews Summary

Category: American restaurant Manchester

Address: 179 School Ln, Manchester, M19 1GN, United Kingdom

Phone: +441619755097

Rating: 3.6
based on 104 reviews.

Service

Pros:

  • "What impressed us the most was their staff - the most friendliest and helpful staff you'd hope for."
  • "The service was quick and the staff were welcoming."
  • "Service was good and food arrived promptly."
  • "The most lovely and friendly staff! Food is amazing."
  • "Great service. Service with a smile. Burgers are spot on."

Cons:

  • "The staff seemed disinterested and inattentive throughout the entire evening."
  • "Upon arrival the lady was miserable and just awkward."
  • "Service absolutely shocking. Placed our orders and was then left for well over 45 minutes."
  • "Shocking service for average food."
  • "Service very poor!..1st burger came out raw 2nd attempt raw again!.."

Ambiance

Pros:

  • "The New Yorker offers a 'get comfy' kind of environment, with a relaxed atmosphere."
  • "It has an underground hipster, retro cafe vibe especially considering you’ve gotta go downstairs to get to the diner."
  • "We discovered a great place which we never knew about, décor is cool and retro."
  • "Nice ambience, and the customer service is good."

Cons:

  • "Furthermore, the overall ambiance of the restaurant was far from inviting."
  • "Just a shame the overall presentation of the seating wasn't looked after."
  • "Not inviting from the outside but looks brilliant when you're inside."

Food Quality

Pros:

  • "The food was fresh and tasted alright."
  • "The burger I had was well worth it."
  • "The most amazing food shop in the town. My favourite."
  • "Food was excellent and I also liked the concept."

Cons:

  • "The burgers weren't great compared to other burger places."
  • "The food looks amazing however quality and taste is a different matter."
  • "Awful experience, chicken came out raw and we received no apology or refund."
  • "Absolutely horrid the food was not even cooked properly."

Price & Value

Pros:

  • "They have some really good lunchtime saver offers, so it’s even more of a reason to pop by."
  • "The food and the drink were really nice. Reasonably priced as well."

Cons:

  • "Unfortunately the patties were both dry and unimaginative, no depth of flavour, no juicy meat at all."
  • "The most annoying thing about this place is the price! £37 for three people to eat fast food which isn't even that tasty!"
  • "The portion of food wouldn’t be enough for a 10 year old plus the size of the drink is shocking."

Cleanliness & Maintenance

Pros:

  • "I'd give the cleanliness 5 stars."

Cons:

  • "The restrooms were also out of service, which was another negative point."
  • "Our table is dirty. Its all sticky. No one bother to wipe the table."
  • "I never complain or review food places but was compelled to do so in this situation as this was the first time I have ever been served uncooked meat."
  • "Absolutely awful, they have completely ruined the Chicken and waffles."

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