TGI Fridays - Leeds Junction 27 Reviews Summary

Category: American restaurant

Address: West Yorkshire Retail Park, Holden Ing Way, Birstall, Batley WF17 9AD, United Kingdom

Phone: +443304605561

Rating: 4.3
based on 281 reviews.

Service

Pros:

  • "Our server Nick made sure our meals were perfect and that our experience was great."
  • "Julia has served us a few times and always goes out of her way to make sure everything is perfect!"
  • "The staff were really nice and helpful as we wanted to make our visit memorable for my nephew's birthday."
  • "Great service! Using their Click and Collect system is incredibly easy."
  • "Clean, friendly staff, food on point as always."
  • "He was great with our kids, made us feel comfortable and made my wife feel special as we were celebrating her new job."
  • "Very welcoming staff and server who couldn't do enough for us."

Cons:

  • "Very slow service."
  • "The service was a little slow at first, but it was a busy lunchtime so that's understandable."
  • "We had to ask for our orders to be taken."
  • "Had to keep chasing waitresses down for any kind of service."
  • "The lady sought help from her manager - he offered no support."
  • "The service at this restaurant was shocking, the waiter looking after our table was rude as soon as we sat down."
  • "Service is slow although the staff are polite and helpful however our table waiter very rarely came to ask how things were."

Atmosphere

Pros:

  • "The atmosphere was really nice, love the decor."
  • "Great relaxed atmosphere."
  • "The place itself was beautiful so well decorated with the American style."
  • "Pleasantly surprised, lively atmosphere."
  • "Been here a couple of times and have always had an amazing experience."
  • "All round great experience once again."
  • "The food was delicious."

Cons:

  • "Music was very loud."
  • "The atmosphere is more like a Motorway Services."
  • "Very noisy environment, when it's busy everyone is sat rather close."
  • "Unfortunately not a great experience, atmosphere was dim, food came luke warm."
  • "The only problem was the background noise was a little too loud which made talking to friends and colleagues difficult."
  • "Also the benches and tables have been put so close together that the table was brushing into my stomach."
  • "The Restaurant was filthy and furniture was old and worn."

Food Quality

Pros:

  • "Like all TGI Fridays you know what you are getting. Good food in generous sized portions."
  • "Food was great as always and our server Jennifer, fully dressed as a murdered Snow White was attentive and lovely."
  • "The food was very tasty and well presented."
  • "Ribs were cooked to perfection, steak just melted in your mouth, food was lovely."
  • "The food we chose was very well cooked and tasty."
  • "Food just as we ordered. Steak cooked just as I asked."
  • "The Hoisin Wings and pig-in-blankets are excellently succulent."

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