TGI Fridays - Cabot Circus Reviews Summary

Service

Pros:

• "Lovely servers and food, especially the lady who took our payment at the end - she had coloured hair and lots of badges."
• "The waiter was excellent.. friendly & efficient."
• "Our waitress Emily was very attentive, friendly and had amazing customer service skills."
• "Servers were more than polite and smiley."
• "Our waitress Ellie was really friendly, helpful and most importantly kept our drinks topped up!"
• "The guys working the bar were very friendly and served our drinks in a timely fashion and were very nice."
• "The staff were very friendly and helpful and seemed to enjoy working there."

Cons:

• "She didn't even look at me and snapped 'you're going to have to wait'."
• "The service was absolutely appalling today."
• "It wasn't overly busy for 12.30pm, we got welcomed by a very unenthusiastic person at reception."
• "We had to chase the staff to order, then to receive food and then to pay the bill."
• "Had to call servers over to order after 15 minutes as no one came over."
• "The service however was abysmal."
• "Service was friendly but slow."

Food Quality

Pros:

• "When it came out it was excellent value and tasted amazing."
• "The food was absolutely lovely."
• "Food was awesome too."
• "Amazing food and cocktails! This restaurant is decorated very nicely inside."
• "Food is fantastic too. A+"
• "The food was really good as a typical US diner."
• "Burgers were really tasty and deserts even better!"

Cons:

• "Food was good nothing special but still felt hungry afterwords."
• "Kids meal didn't come with the sides of carrots & apples."
• "Food wise I just felt like they didn't give you as much, in the past you'd get loads of chips and extras, it just wasn't the case this time round."
• "Food was pricey for what it was."
• "Food that was poor quality and way over priced."
• "Chips overcooked, looked to of been double dunked."
• "The sirloin steak was a bad cut, chewy and full of fat."

Atmosphere & Cleanliness

Pros:

• "The atmosphere was relaxed, not many people as we went towards the end, and nice music."
• "Tables were clean and there is good social distancing measures in place."
• "Nice atmosphere."
• "The motorcycle at the entrance was cool looking and the place was clean."
• "Large restaurant with plenty of seating."
• "It was very busy so quite noisy but it's a big place so to be expected."
• "This one in Cabot Circus looked fairly new and clean."

Cons:

• "The restaurant was pretty much empty."
• "We were shown to our table, where we had just witnessed the waiter wiping all the food debris on to the floor."
• "Simply the worst restaurant I’ve ever been to."
• "The whole place needs a clean too which isn't very encouraging, layer of filth over everything and booth had thick dust and an old chip on the side."
• "This particular Fridays in Cabot Circus had very dirty toilets as well."
• "Toilets were also dirty."
• "The table did not have the usual condiments and sofa was dirty."

Value

Pros:

• "They allow you to do this for free with the meal, this is a big plus!"
• "Soft drinks have free refills and you can get a slice of birthday cake for free when it's your birthday (and a nice song if you want it)."
• "Good always hot and tasty."
• "Great food and service. Also has an allergens menu for those who has intake's restrictions."
• "All food tasted amazing and it was definitely hot!"
• "The 'Friday Burger' was maybe 8/10- great flavour and accompaniments to make it more than the average burger."
• "Good quality food and drinks and average prices."

Cons:

• "Two for the price of one cocktails is balanced with a single cocktail being twice the price you might expect."
• "Food was tasty enough but very expensive for the quality and quantity."
• "Portion size has gone downhill. Most expensive item on the menu (New York Steak - £25) arrived with half a tomato, one mushroom and barely enough chips to fill the paper packet."
• "£15 ribs finger sized."
• "Mega expensive I had bbq ribs approximately around 9 ribs with a small cup of chips yes in a cup, a small corn on the cob and not good coleslaw with their Jack Daniels bbq sauce about 30mls for a whopping £22.50."
• "It's the price though £15 for cheese burger and chips?"
• "New limited menu is poor, extremely expensive for what it is, small portions."