Sainsbury's Reviews Summary

Store Layout and Stock

Pros:

• "Always a clean and tidy store, well stocked for the weekday lunch time rush!"
• "Usual well stocked and holds a good range."
• "A pretty big sainsburys with a good range of products."
• "The Sainsburys has a good selection of groceries, sandwiches, clothes, some tech stuff and a great selection of other items."
• "One of the larger Sainsburys supermarkets with a extensive quality product range."
• "Shop has plenty of choices of products."
• "A well-laid-out shop, where you can shop for everything you want from groceries to kitchen or home appliances, even clothing."

Cons:

• "Quite a few bare shelves tonight and those that did have produce had no price labels to tell you how much it was going to cost."
• "The range of food items and household items has decreased."
• "Poor range of products. What range they stock is mainly sold out."
• "This supermarket is going massively downhill. It looks tatty, the staff don't stock the shelves anywhere near quick enough, barely any vegetables no matter what day or time you go and most of the trolleys are broken."
• "Empty boxes on the shelves. Box crates dotted around like an obstacle course."
• "The cheaper produce is usually sold out."
• "Small-ish old Sainsbury's with a strange layout for any supermarket, half the lights in the freezer section didn't work meaning you can't see what is in the freezers."

Cafe Experience

Pros:

• "Service in the cafe is fantastic and the staff help you with everything."
• "Mum and I went in for breakfast which was lovely."
• "A well presented shop polite staff, we had a meal in the cafe which was very nice and a reasonable price and we were served quickly."
• "Great value cooked to demand takeaway pizza and a nice cafe as well!"
• "Cafe cheap and simple, staff friendly and helpful."
• "Had hot toasted fruit loaf (2 pieces with butter for 80p) which was delicious, and a pot of tea which I also enjoyed."
• "What a joy to be able to have a bacon roll that taste's lovely and that doesn't fall apart."

Cons:

• "In the cafe fed up with the food."
• "I have just queued for a cup of coffee and a sandwich at the cafe for over 20mins."
• "Visited the cafe here today and was appalled at the service."
• "The cafe let me down and did not live up to my expectations."
• "Very disappointed no longer serving breakfast no gluten free hot food only prepacked bacon and sausage rolls."
• "The cafe is dirty and the people working there look completely miserable."
• "Cafe had neither stock nor any idea of gluten-free dietary requirements."

Customer Service

Pros:

• "The staff are very friendly and helpful and answered any questions we asked."
• "Staff are really friendly."
• "A very nice man helped me find it and I bought a farmhouse loaf (white seeded) and a white plain baton."
• "Using Argos within Sainsburys. We had 4 vouchers for our purchase, but online only allows you to use 3 vouchers. So visited inshore Argos counter, the Lady was brilliant ordering the item."
• "Really great customer service. Thank you to the gentleman at the customer service counter who arranged a trolley for me as I didn't have a pound coin on me."
• "Very friendly staff, who seem to go the extra mile."
• "She went above and beyond to help me! What a star employee!!"