The White Hart Reviews Summary

Food Quality

Pros:

• "Fantastic fresh food, friendly staff, lovely ambiance."
• "The meals were presented well, they were hot & the food & ingredients fresh & cooked to perfection."
• "The food was excellent."
• "Great food, great service with lovely personalities."
• "The food was amazing, service was quick, décor was modern and lovely atmosphere."
• "The carvery was amazing lovely taste and hot Excellent value for money."
• "The food was amazing had their battered fish thick chunky fish server with chunky chips mushy peas and tartar sauce."

Cons:

• "One of our meals was served cold."
• "Veg was luke warm and totally over cooked and a mush."
• "All four adult meals were cold."
• "Food is shocking, I had the chicken skewers bland and dry as anything."
• "It was a tasteless overpriced veggie burger with soggy chips and greasy onion rings."
• "The fish from the main menu was not up to standard, she bit into the fish which still had scales on."
• "The meat was overcooked and tasted gross."

Service

Pros:

• "Staff still managed to give us a table."
• "Staff helpful and friendly."
• "The staff are very pleasant and polite."
• "The staff were very polite, friendly and attentive."
• "The staff and service are absolutely amazing everyone is so kind."
• "The two waitresses were amazing and friendly, the food was amazing too."
• "Staff were attentive."

Cons:

• "We were left waiting some time after we finished our meals."
• "We complained to a member of staff who did not seem interested nor very helpful."
• "Today the servers were slow look new and frightened."
• "While the staff were lovely, they weren’t very attentive."
• "The manager had no customer service skills and was very rude."
• "Service was not good, didn't help that a party of 50 were booked at the same, more staff should have been on."
• "Service extremely slow, staff rude."

Value for Money

Pros:

• "Kids menu is also very good value for money."
• "Very good value."
• "Superb portions all reasonably priced."
• "The portions were again, just right & for the price charged, very good value."
• "Delicious food and good size portions for the £6.95 lunch deal."
• "The price was really fair for the quality of the meals and service."
• "The Sunday lunch carvery is fantastic! Very generous portions of delicious, well cooked food."

Cons:

• "The adult macaroni cheese is exactly the same as a kiddy portion but with some lettuce on the side, which they charge over £11 for!"
• "Will have to find another local restaurant as meals are not worth the money."
• "Very disappointed and over priced."
• "Portions were a little on the meager side for the price too."
• "Unfortunately we found the average food over priced."
• "Thought 11.95 was a bit steep for one standard size roast, meat was cut exceptionally thin."
• "£15 For chicken skewers with 6 pieces of meat in total, salad was all wet and soggy."

Ambiance and Decor

Pros:

• "The venue is nice looking."
• "Just recently refurbished, great atmosphere."
• "Impressed by the dining room with glass roof."
• "Wonderful refurbishment looks so fresh and modern."
• "A lovely little gastro pub! Decoration was great."
• "Lovely clean modern bar and restaurant."
• "Really nice atmosphere. Beautifully decorated."

Cons:

• "Pleasantly neat inside but lacked ambience."
• "Seats were a bit dirty otherwise great place to eat out."
• "Beer garden even less welcoming than interior. Tatty. Scruffy. Almost abandoned."
• "Venue appeared a bit sparse in places and some cutlery forgotten twice by staff."
• "The carvery room could be better lit, and maybe have a few less tables with a better layout for the queue."
• "Not dog friendly if you are eating!"
• "We will not be coming back. And I encourage everyone to leave a genuine review."