Honister Slate Mine Reviews Summary

Category: Mine

Address: Honister Pass, Keswick, CA12 5XN, United Kingdom

Phone: +441768777230

Rating: 4.6
based on 215 reviews.

Guided Tours

Pros:

  • "Great tour of the mine by Roland, he was funny, engaging and was really passionate."
  • "We went on the mine tour. It was very informative and we really enjoyed it."
  • "Guide was excellent and interesting for both adults and kids."
  • "Excellent guided tour of the slate mine by Donald, an ex-miner and quite a historian."
  • "Roland is an amazing guide who engaged with the whole group and kept the children interested for the whole tour!"
  • "Our guide Rolly, got the tour started early so that we could get away before the roads got any worse."
  • "Our guide was a lad called Adam whom was really tentative and just knew how much help to provide."

Cons:

  • "The tour despite all reviews saying otherwise, is a dead end."
  • "Arriving 30 minutes early was not necessary and the experience only took 1.5 hours when it was stated as 2.5hrs online."
  • "Customer service lets it down though."
  • "The tour was a little pricey for what it is."
  • "Honestly this tour would be fine if it were £7 but £17.50 stung a lot considering my wife and I learned nothing at all."
  • "The tour was boring and having been on similar tours in Wales which were brilliant, Honistan definitely lacks the cultural touch."
  • "The staff are lovely, the tour is a dead end."

Staff and Service

Pros:

  • "What a fantastic place, beautiful scenery and wonderful staff."
  • "Fantastic place to visit, great views, friendly staff and a variety of activities to get involved in."
  • "The staff were very pleasant too."
  • "Friendly staff and great views."
  • "Staff were amazingly helpful."
  • "Both of our instructors were very friendly and entertaining, they really made the experience!"
  • "The staff were so friendly and the guide who took us through was really good and we had such a laugh."

Cons:

  • "Biggest downfall was the umpteen sexist jokes about how dumb men are and how smart mummy is."
  • "2nd instructor not so much, he did not want to be there and was clearly in a rush, thus a bad mood, put a bit of a dampener on the end."
  • "Staff really unhelpful and unwilling to make any accommodation which is really surprising as it's a family run business."
  • "Staff always seem very stressed and not very helpful."
  • "The extra £20 at the end for photos to remember it by was a joke. They were grainy and terrible quality and were a complete rip off."
  • "However only 4 stars due to the young lad who we did climb the mine, not helpful especially as we had not done climbing before and expected us just to get on with it and wasn't very helpful."
  • "The staff couldn't be bothered, when we tried to book on for a launch of a new activity."

Facilities and Amenities

Pros:

  • "The shop is full of great keepsakes and slate products too!"
  • "The slate shop, cafe etc were also lovely and the bacon rolls were great."
  • "Gorgeous sausage rolls and rocky road cake."
  • "The cafeteria had reasonably priced food and drinks(for the location)."
  • "The cafe is simple, but nice and clean, good food and hot drinks."
  • "Very nice cafe, cracking flat white, made with decent coffee, good selection of cakes but also soup, hot pies and hot sandwiches/toasties etc."
  • "The restaurant/cafe serves great food and the dining area is beautiful with solid wood tables and chairs/benches."

Cons:

  • "The sausages were a little over cooked but the bap/roll/whatever you want to call it was burnt to a crisp and was really poor."
  • "The cafe is awful. Limited choice, over priced and didn't take my wifes allergy into account."
  • "Although the price for babycino was very high £7,50 for 2!!"
  • "I paid £6 for a small paper container of watery soup with a minuscule piece of bread."
  • "Take a picnic or some lunch items though as the cafe is alright but wasn’t serving when we were there."
  • "The toilets were spacious but only allowing one in at a time which given masks were being worn was a bit ott."
  • "Gift shop was insanely expensive."

Value and Pricing

Pros:

  • "Would definitely recommend it 👍"
  • "Well worth a visit though, would highly recommend!"
  • "Can’t recommend enough! We did the adrenaline pass, which included the mine tour, the infinity bridge and the jump."
  • "Highly recommend."
  • "Would definitely recommend a visit."
  • "A must do for all adventurous visitors to the lake district!"
  • "Cannot recommend the tour of the mine highly enough. Excellent."

Cons:

  • "Well I'm not a typical punter as I am a climber. But for £55 the 'climb the mine' thing was massively overpriced."
  • "The extra £20 at the end for photos to remember it by was a joke. They were grainy and terrible quality and were a complete rip off."
  • "The tour was a little pricey for what it is."
  • "Over priced mine tour."
  • "£17.50 per adult and 9,50 for a child is a RIDICULOUS price for a mine tour."
  • "Please drop price for Americano from £3.20 to £2,50 and will be happy."
  • "Charges £5 for parking that the boy at the entrance said you can get your money back by spending over £10 in the shop only to be told in the shop it only applies on slate products."

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