Ffiona's Reviews Summary

Food Quality

Pros:

• "Great brunch! Love the food in here."
• "Best breakfast I had in London."
• "The food was prepared well. The pate was a bit disappointing."
• "Fantastic food and excellent friendly and fast service. Full English breakfast was spot on, proper good sausage!"
• "Everything on the menu is homemade and you can really tell."
• "The food is fantastic. You will not leave disappointed or hungry."
• "Absolutely delicious food and great service."

Cons:

• "Though the food was good it was very expensive for what it was."
• "Food was overly priced and extremely average."
• "The full english was mediocre at best."
• "The food was passable. I had ordered eggs on toast and received a contemptuous look from the waiter as though I should have ordered more."
• "The quality of the food and service are poor - there are better and cheaper options around."
• "Food was extremely poor quality and was severely overpriced for what you get served."
• "The food was mediocre nothing out of the ordinary for a full english yet the price was £44 for 2 breakfasts and a cider."

Service

Pros:

• "Fabulous English restaurant in Kensington, just down the road from the Churchill Arms. The service was wonderful and the food even better."
• "The service was great, so kind and inviting."
• "Fantastic food and excellent friendly and fast service."
• "The service is very personal."
• "Would definitely recommend."
• "Quick Service but didn't feel at all rushed."
• "Staff incredibly welcoming and accommodating, food cooked fresh and well, high quality produce used."

Cons:

• "Service was absolutely terrible!"
• "Service was Sporadic and unorganised."
• "The waitresses seemed overwhelmed with all clients."
• "Service was poor--the waitress was nice and friendly but the owner was visibly stressed and took it out on patrons with her rude tone and dismissing behavior as she was doing her books on a table right behind us."
• "Staff were extremely rude, short and snappy."
• "Really rude customer service unfortunately. Staff were snappy and interrupted us when we asked questions, cutting us off before we could finish multiple times."
• "The staff were quite rude when taking the order. Very abrupt and somewhat condescending."

Atmosphere

Pros:

• "Amazing place, very nice and cozy."
• "The ambiance also makes it a nice date place, with beautiful music sheet wallpapers that makes you feel at home."
• "A really enjoyable and rustic setting."
• "It's a cozy spot with a great atmosphere."
• "This is a great little spot with a cozy atmosphere by candle light."
• "The atmosphere was one that felt very familiar and welcoming."
• "This place definitely has an atmosphere- the classic wooden tables and lots of flowers give it a very homey and warm feel."

Cons:

• "Atmosphere was pretty hectic, with several tables jammed into a small place with poor ventilation and lighting so not a relaxing environment."
• "The brunch was decent but rather expensive. The atmosphere isn't great - the tables are extremely close to each other."
• "The restaurant is very small, not necessarily nice."
• "Busy, and the seating lacks privacy or intimacy, but that's to be expected for such a small place in high demand."
• "A small cramped restaurant with very mediocre decor."
• "The restaurant itself extremely tired and dated."
• "A nice cute place, looks a little old and it's really dark inside."

Value

Pros:

• "A bit on the pricey side but totally worth it."
• "Although the place isn't really expensive, they also have some bargains in their menu, which will definitely surprise you with their prices."
• "While more expensive than other local establishments, the quality and service justify the additional cost."
• "The food is very tasty with good portions, so worth it."
• "You must visit, it's worth the price!"
• "A little bit pricey, but definitely worth the money."
• "Considering the location great value for money."

Cons:

• "Nothing special. The only special/hilarious thing is the cost of a bottle of still water - £7 !!! Food is overpriced as well."
• "The place is pricy for the quality of the service and the quality of the food."
• "Horribly overpriced: £5 for plain oatmeal + plus any toppings to make it edible were £1-2 each."
• "Shockingly expensive nearly £8.00 for fried eggs £5.00 for smoked salmon."
• "Ridiculously expensive for glorified greasy spoon Scruffy and run down decor."
• "The food was mediocre nothing out of the ordinary for a full english yet the price was £44 for 2 breakfasts and a cider."
• "It came to £31.50 including the 'voluntary' not so voluntary service charge."