Dalloway Terrace Reviews Summary

Category: Modern European restaurant London

Address: 16-22 Great Russell St, London, WC1B 3NN, United Kingdom

Phone: +442073471221

Rating: 4.2
based on 297 reviews.

Service

Pros:

  • "The service was impeccable."
  • "The service we had was first class."
  • "Service was spotless."
  • "I would give the service six stars if I could, we were looked after so well on our wedding anniversary."
  • "Excellent service and great food."
  • "Service was simple the best, friendliest staff in all of England bar none."
  • "The service was friendly and attentive."

Cons:

  • "High expectations but ultimately a really disappointing experience."
  • "Staff were slow and unattentive."
  • "Service wasn't particularly good either with us having to wait a while even though we had a booking."
  • "Unfriendly and borderline rude staff, it doesn't make you feel welcomed at all."
  • "The manager needs to learn basics of customer service. He was super rude with us."
  • "A very rude male waiter locked the door to the exit and harassed us to give the flowers back."
  • "Service was slow and not attentive at all."

Food Quality

Pros:

  • "The food here tastes great."
  • "All of the teas we tried were amazing, highly recommend the lychee goji."
  • "The sandwiches and scones, which were divine."
  • "The food was tasty and beautiful."
  • "The food itself was delicious, full of flavour and beautifully presented."
  • "Food is delicious do try the prawn starter and seafood mains are great."
  • "The food exceeded our expectations."

Cons:

  • "Low quality food in a nice location."
  • "The bread for the sandwiches was so stale and the patisserie was extremely sweet."
  • "The crab starter was also disappointing, the teaspoon portion of apple salad which came with it was the better part."
  • "The mushroom risotto which was bland, and the fish which lacked seasoning."
  • "The sandwiches were very bland, the desserts pretty much all tasted the same - and WAY too sweet."
  • "Water was not refilled, none of the food had much flavor."
  • "The food was overpriced for what it was."

Ambience & Decor

Pros:

  • "It's elegant and definitely Instagram worthy."
  • "The venue is incredibly pretty."
  • "The decoration of the terrace is just magical."
  • "The terrace itself is beautifully decorated with flowers and foliage and is heated."
  • "Beautiful autumn leaves decor, good atmosphere."
  • "Magic atmosphere to set one up for autumn."
  • "The venue is extremely instagrammable and floral wall is so pretty!"

Cons:

  • "The images online are misleading as we had a table pushed up along a plastic wall, not with the beautiful flower wall."
  • "Sadly, the flowers adornment doesn't extend to the restaurant's patio (which is an extenal extension of the terrace)."
  • "The flowers are all fake, and it’s very underwhelming."
  • "The pictures make the place look really awesome but left out unimpressed as the decor was mostly composed by cheap fake flower, which doesn't look good at all."
  • "It’s just another Instagramable place that was not value for money."
  • "They had taken down the flowers in the patio which was disappointing."
  • "It is a terrace with just a plastic screen as protection from coldness outside."

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