Craft & Dough Kelham Island Reviews Summary

Staff Service

Pros:

• "Staff friendly and efficient."
• "The staff were very helpful too!"
• "Staff are lovely. Always filling the glasses."
• "The staff were amazing, very friendly and efficient!"
• "Lovely staff, very accommodating."
• "Staff members were very friendly."
• "The staff and service were very nice."

Cons:

• "The only negative is the price of the cider."
• "Forgot our order, delivered food separately, left off dishes."
• "Service was somewhat slow."
• "Every member of the front of house team were visibly drunk."
• "The waitress was unhelpful."
• "Staff quite rude and dismissive."
• "But my biggest grumble is the staff that really cannot be bothered!"

Food Quality

Pros:

• "The pizzas are amazing, fresh and wholesome."
• "Vegan cauliflower pizza was epic."
• "Unusual but tasty pizzas on offer, good music and a hipster vibe."
• "In total it cost £30 for 2 pizzas, chips and 2 beers, which I think I acceptable for pizza this good!"
• "Pizzas still great and well priced."
• "Their pizzas are to die for, and they are filling."
• "The pizzas we had were simple but very tasty, the buffalo mozzarella was superb."

Cons:

• "Ordered two pizzas from here and one was both ice cold and rock hard."
• "Some pizzas were burnt and re done but thankfully the staff removed that from the bill which was appreciated."
• "Toppings were limited and overcooked."
• "The pizza itself was disappointing: very few toppings and lukewarm."
• "The raw bacon on my meat feast pizza shouldn’t have been a surprise after my better half’s mushroom pizza was presented with a couple of mushrooms roughly chopped and plonked on top, and little else."
• "The pizza had a very wet base and there was a lot of oil."
• "The pizza was completely undercooked and the dough was raw, the chicken wings were still completely cold in the middle."

Atmosphere & Location

Pros:

• "The surrounding area is quite rustic and it pairs nice with the river flowing through nearby."
• "The atmosphere is really chilled."
• "It's a trendy bistro situated in THE place to be at the moment around Sheffield."
• "Lovely place to have a drink or some really nice food. The staff were very friendly."
• "What a wonderful place. Modern, great beers, relaxed environment."
• "Nice place to catch up with friends, up and coming area."
• "Location is in the heart of Kelham Island's new development area and is a good advert for Sheffield and urban regeneration done well."

Cons:

• "But the most unfortunate thing was the fruit flies."
• "A slight disappointment was a lady worker who didn’t even know how to bring spoon and plate Or to serve."
• "We were at a (small) table of six which meant one of us had to move every time someone on the table behind wanted to move."
• "This place is just off the main road, overlooking a river that's full of weeds and rubbish, next to an old bridge."
• "One of our beers came to the table flat and the place looked untidy with inexperienced staff."
• "Despite booking well in advance we were on a table right by the door."
• "Also is always freezing cold in the building."