Address: 53 Clapham High St, London, SW4 7TH, United Kingdom
Phone: +442076227257
Rating: 4.8
based on 132 reviews.
Customer Service
Pros:
"Quick to answer any questions with my house sales and purchases and quick to resolve issues with others peoples conveyancers."
"All the staff I've spoken to, whether in person or over the phone, have been friendly and helpful."
"They were always available a call away, and were fighting my corner when there was an issue with building documentation."
"I was kept up to date with progress at all times, all my calls and emails were responded to quickly and efficiently."
"Communication with us was excellent which helped give us piece of mind through the process."
"Phoned the office to ask a question about my tenancy. The person I spoke to was very friendly and helpful with assistance over the phone."
"To Maxine you simply made the process all so easy that we didn't have to bother much about the stress of conveyancing."
Cons:
"Dawn Jupp is a horrible person along with her secretary Maxine Ellington. They are dishonest people because on 4 occasions Dawn said I will call you by the end of they and she never did, nor did she answer a few of my emails."
"Very unprofessional service, they never return the calls, even though that they promise to do so."
"They seem to be clueless about their own line of work, every time I called Dawn, she is either at lunch, meeting or annual leave!!!"
"Extremely rude staff. I needed to make a certified copy of my passport but got rejected over the phone without proper explanation."
"Overall, it felt like a phone call was never welcome, and any time I did manage to get on the phone I was hurried off without a chance to finish the discussion."
Professionalism
Pros:
"After working with the Clapham team for over 20 years and after more than 20 mortgage and housing related transactions, I would not work with anyone else."
"Nick has helped me in a clear and professional manner that helped me through a complicated matter."
"Nick and his team have done a stellar job dealing with the builders and ensuring that our interests as buyers were protected."
"Having dealt with Maxine and Dawn at Streathers I was most impressed with the service I received and would highly recommend family and friends to use them."
"Yet again, what a wonderfully efficient, knowledgable and friendly service."
"Nick was friendly, professional, and very reliable throughout."
"I was impressed with her calm professionalism."
Cons:
"Nick from Streathers Solicitors only gets his way by bullying others. It's incredible that people would endorse this."
"Nick from Strethers Solicitors only gets his way by bullying others. It's incredible that people would endorse this. He was so rude, would immediately threaten with litigation or withdrawing from the sale, didn’t consult his client before threatening to withdraw."
"We had a terrible experience with Streathers, we chose them for a conveyancing. Aside that the purchase fell thorough, we did not feel, in any moment, that they were trying to protect our interest."
"This is a horrible law firm. They say we have years of experience and clearly they do not."
Value
Pros:
"The price was also better than several other quotes we had in the area."
"Their service is exceptionally reliable, representing the best value for money any client could wish for."
"We could not have found any better support for a far more reasonable price than other solicitors we enquired about."
"Great value for money from a friendly, knowledgeable and professional team."
"They are reasonably priced too."
Cons:
"Just a note of caution for anyone thinking to use Streathers they require you to sign the contract in person, which surprised us and was an inconvenience."
"Streathers have a low fee for conveyancing, which is a representation of their poor service."
"Once the vendor accepted paying some of our expenses, Streather's bill was almost the same of a completed conveyancing fee."
Responsiveness
Pros:
"Justin made my property purchase simple and easy, was always responsive and even managed completion during the pandemic lockdown."
"Nick and Terrie have been so helpful in my property purchase and very responsive unlike many solicitors I have worked with before."
"Nick and his secretary Terrie were extremely quick to respond to all of our and the vendors' queries."
"Nick was responsive and knowledgeable, and made the entire process entirely effortless and stress-free."
"Nick and Terrie were extremely helpful through a difficult property sale, they were very responsive and provided good advice."
"Incredibly diligent service. Both Nick and Matthew were extremely helpful with the purchase of my property and responded quickly and helpfully whenever I had a question or an issue arose."
Cons:
"On the day of the move, he refused to transfer the legal fees for the lease extension (£750), he randomly found a loophole, but it was clearly in writing from him and his client and he knew that was the arrangement but he point blank refused."
Recommendation
Pros:
"I would whole heartedly recommend anyone who is a first time buyer to use Streathers for their purchase."
"I am convinced that having the right solicitor by your side greatly changes your experience. We will definitely recommend them to our friends and whoever asks."
"An amazing job .. if you want a solicitor who is on top of the work and gives you quick information and advice .. well Nick Taffs is the person .. would use the firm again with no hesitation."
"Having punctual and reliable solicitors with great communication skills, such as Streathers Clapham Solicitors, makes a great and significant difference."
"I would highly recommend Nick and team to future property purchasers or sellers."
"No reservations about recommending Streathers."
"I would highly recommend Nick Taffs and the Streathers Clapham team to all of my family and friends."
Cons:
"I personally know 12 people who are wanting to purchase their first home, and I have told them to avoid this agency specifically."