Law and Lawyers Reviews Summary

Communication

Pros:

• "The organisation of the solicitor we used was immaculate, very good communication and was always willing to answer our calls."
• "Was quick to complete, excellent client care, quick to respond to emails and calls."
• "Outstanding legal service and advice, prompt, efficient and organized."
• "In short. The firm and in particular Mr Sreekumar are polite efficient and always contactable."
• "Hassle free customer service quick and responsive keeping us updated through emails one thing needs improvement is to update the account accordingly so the client can see where their progress heading would recommend."
• "Very fast and quick closure on all activities."
• "Always on time and finished the job when they promised."

Cons:

• "They only email you when they want payment from you."
• "It's almost impossible to reach them on the phone or email when you need them the most."
• "Response is very bad."
• "Communication and service is appalling."
• "can't talk to the solicitor, no response, no reply to e-mail."
• "After this, it was radio silence."
• "Every time one has a query would need to speak to somebody in call center... In most cases, one will never receive a call back."

Professionalism

Pros:

• "All their staff are very professional, responsible and patient, which made us feel respected."
• "They are professional and reliable."
• "Kind and committed staffs, friendly, helpful, professional."
• "The team provided a first class and expertise service."
• "They are absolutely superb what they do."
• "The professionalism and dedication of the team were evident."
• "Very professional, very quick in all the enquiries and a pleasure to deal with."

Cons:

• "Not sure how on earth this firm is allowed to operate."
• "Worst experience ever."
• "Horrendous...AVOID."
• "One of the Solicitor was rude as well."
• "Horrible Francis the main lawyer SO rude."
• "Awful and unprofessional solicitors."
• "The most slack, unresponsive, unhelpful lawyers I've ever met."

Efficiency

Pros:

• "I was very apprehensive but Law and Lawyers made the process seamless for me so I’ll highly recommend to use their services."
• "They processed the paperwork and completed the property within 2 weeks of taking the case."
• "She navigated the legal complexities efficiently, ensuring a smooth and expedited conveyance process."
• "She took the task and competed the whole process efficiently."
• "The whole process of closing the equity loan & conveyancing took less than 4 weeks, so was super quick."
• "Completed my purchase sooner than expected."
• "They worked professionally and provide fab service and help to make the whole process smoothly."