Pizza Union Reviews Summary

Price and Value

Pros:

• "The prices was more than reasonable."
• "Plus amazingly cheap prices too!"
• "Absolutely go here if you're looking for a delicious and cheap pizza!"
• "The prices are very affordable and you get a great value for money."
• "Many choices of pizza, made super quick and for a very very reasonable price."
• "Amazing prices (less than 7 quid for meaty options)."
• "Great value for money!"

Cons:

• "The dipping sauces are a bit more expensive than usual but when the pizza is so cheap you can’t go wrong."
• "The only thing I am a little suspicious of is the cocktails which I'm told don't seem to contain any actual alcohol ..."
• "The only downside for me, is that even though the pizzas are cheap, and they charge only £1 for extra toppings, they don't allow you to switch toppings for free."
• "It's very sad that pizza union stopped making gluten free pizza's."
• "Although I had to pay a lot for additions to make it more than a vegan peppers and mushroom pizza, it would be excellent if there were more vegan alternatives on the menu."
• "You can get authentic Italian pizzas for another £1-2 more in some good Italian diners."
• "Definitely won't be coming back! I used to like Pizza Union as they serve good and pretty cheap pizza but I am really disappointed since I went vegan as it is not possible to exchange cheese for any other topping."

Food Quality

Pros:

• "The server was cheerful and welcoming; the ice cream was fantastic."
• "The food here is good. It's some of the pizza bottoms I've ever had, even compared to restaurants in Italy."
• "I went for the Tropicali (aka Hawaiian) and it was delicious 😋 What's not to love."
• "Best pizza I've had in London for a long time."
• "The pizzas are fantastic."
• "The pizza here tastes very similar to how pizza tastes in Italy."
• "The pizzas were extremely tasty too."

Cons:

• "Unfortunately my experience this evening at the Kings Cross branch was somewhat disappointing. The toppings were of their usual quality but the base was sub-par."
• "The flavours are good but I must admit, the pizzas can be hit and miss depending on when you visit."
• "The pizza here is decent, but I'm not a fan of the crispy base."
• "Overrated. Worst pizza dough of my life."
• "Really unsure about all the five star reviews for this place. The pizza base is so bad, no wonder it's so cheap."
• "The pizza base was dry, hard and thin, the topping was OK."
• "However the pizza in my opinion was tasteless, it was all really bland."

Service and Atmosphere

Pros:

• "The place was so chill and spacious close to King cross."
• "The restaurant was seriously noisy & packed out, but there was a great energy in the place which was rather infectious."
• "Staff gave excellent service."
• "It's a really relaxed environment and the staff were lovely."
• "Friendly staff and a great atmosphere and I will definitely be back!"
• "Staff is super friendly, service is great."
• "Staff were so friendly and professional and we got to know their names Adriano, Adrian Luca and Laura."

Cons:

• "Be aware though; at night the place is very noisy, i wouldn't recommend it for old people unless they don't care about the noise."
• "Only negative is it can super overcrowded at times and a bit loud."
• "The only downside was that the place tends to be packed with students."
• "staff don't interact with customer no please no thanks no smiles...."
• "The design of the canteen-style eating area means that the sound is really harsh and noisy."
• "Cause of the loud music they play it’s a noisy place."
• "This place is *very* popular with teenagers; I think there a multiple hostels nearby and this is a convenient location for their visitors to hang out. As such, it's very noisy inside."

Convenience and Accessibility

Pros:

• "They offer delivery, pick up and dine in."
• "The service fast and friendly."
• "As advertised, these guys don't make you wait for your pizza."
• "So glad we stumbled into this place! Super fast and delicious pizza with thin, crispy crust!"
• "They had gluten free for my wife and dairy free options."
• "A great pre-train option, less than 5mins on foot from King's X."
• "A short walk from Kings Cross/ St Pancras."

Cons:

• "If you don’t know the system of the place it’s kinda confusing."
• "But there is always a queue and prepare to wait for some time."
• "There is no customer service. Everything is like a factory where the only purpose is to produce your pizza as fast as possible."
• "No host to guide you to your table. Just queue up, order and find a place to eat."
• "Sadly the staff didn't make my particular order so I had to wait a frustratingly long amount of time for my order and the collection system in store is perilously unclear."
• "At lunchtimes it becomes very busy. You don't often get a table to yourselves."
• "Avoid Friday lunch time though because the lines are ridiculously long."