Visa and Migration Ltd Reviews Summary

Service Quality

Pros:

• "Great support throughout my long immigration process in UK."
• "On a non-straight forward case we got the visa within 6 weeks."
• "Big thanks to Visa and Migration team for their excellent service."
• "The whole process was very smooth, professional and swift."
• "They are very co operative. Their prompt reply helps you stay away from any anxiety or any confusion."
• "The appeal was successful as a result of all the hard work and expertise of my case officer and the staff at Visa and Migration."
• "Everything went smooth and got my ILR within 3 days."

Cons:

• "Its a shame that there is no option for zero stars, as this company is an absolute disgrace."
• "No work has been completed and upon request for a refund, they have taken over a month to even proceed with the request."
• "Upon request for a refund, they have taken over a month to even proceed with the request."
• "This company has pretty much stolen over £5000 from me, and has not done anything in return of the fees."
• "They have failed to provide me with refund calculations and sent a cheque of just over £500!"
• "I have paid them £5500 for a case, and they have done nothing."
• "I would advise anyone who is thinking of using this company to stay away from them and find a reputable immigration firm instead of these people."

Value for Money

Pros:

• "And above all very good value for money."
• "Worth every penny."
• "At an affordable price with guarantee, and very professional nothing like seen before."
• "Offers excellent service with smaller fees."
• "Money is worth spent."
• "The fees quoted are very competitive and great value for money, especially given the quality of service I received."
• "The lump sum that had been paid back then sufficed for our entire journey -- and safe arrival!"

Cons:

• "When a refund was requested, they had the cheek to offer £580."

Customer Support

Pros:

• "Particularly Vaibhav was always there to answer my questions."
• "Always available, kept us very well informed, and gave us an honest yet optimistic outlook at all times."
• "A professional company that is always at the other end of the phone to offer support with regards to the case."
• "Thank you guys you really do care about your customers they really make you feel at home and welcome."
• "The service was great. My case worker and other staff are always ready to listen."
• "They were readily available to respond to every concern and provided clarity on what we needed to do."
• "Always available for any questions we had or clarifications we needed, they handled all the communication with the Home Office themselves."

Cons:

• "Unfortunately my visa was refused but at no fault of Tanwar or myself."

Professionalism

Pros:

• "Highly recommend Tanwar and team and I'm very grateful for both their professionalism and support."
• "A super service and very thorough."
• "They are truly very professional people."
• "Their professionalism and attention to detail is unmatched."
• "Our solicitor was very professional and extremely helpful throughout the whole process."
• "I highly recommend this firm and particularly thank George Lucien's exceptional services and professionalism throughout."
• "He is incredibly detailed, very knowledgeable and considerate with taking time to ensure all the details are in order every step of the journey."

Cons:

• "Its a shame that there is no option for zero stars, as this company is an absolute disgrace."