The Legh Arms Reviews Summary

Staff Service

Pros:

• "The staff are so friendly and soon as you ask for something they are there to help."
• "Thanks to Millie and the team we had a lovely meal last night ‘Mother’s Day, with 11 of us and baby Amelia in our party. The service was excellent and the food all pre-ordered was cooked to perfection."
• "Friendly helpful staff."
• "Staff very polite and service good."
• "The staff are great, the atmosphere is nice."
• "The staff were pleasant and helpful and efficient."
• "All staff were kind, friendly and went out of their way to help."

Cons:

• "The staff were inexperienced, slow, and not smartly dressed."
• "Staff weren't friendly."
• "The staff were repetitively asking us if we wanted any more drinks or if we were ready to order - maybe a bit too much!"
• "Food was good, was disgusted with the men at the bar in their language not the sort of behaviour you want to hear while your eating and children are around."
• "The waitress went off in a stroop, changed our table."
• "First time trying here tonight - not sure we'll be rushing back sadly, staff could be a little more attentive and try to smile."
• "The manner in which we were spoken to and the blatant lies were unnecessary."

Food Quality

Pros:

• "Curry and my wife Mushroom stroganoff - they were both delicious."
• "Absolutely delicious lamb Sunday roast."
• "Beautiful steak and ale pie with proper meaty gravy."
• "Amazing, traditional pub food."
• "This was an excellent meal, very tasty, well-cooked."
• "Food was amazing and the 3 times fried chips the best I've ever eaten."
• "The food is as good here as the Hop Vine in Burscough."

Cons:

• "OK, but I can get better for the money!"
• "I found the way the food was brought out was ridiculous."
• "Everything tasted pre heated, garlic bread was placed on a wooden severing board which looked nice however the pieces of garlic bread were served ontop so any grease went onto the red tissue which was placed underneath so the cheese and bread stuck to it."
• "The filling was quite tasteless food was not very warm."
• "The chips were greasy and lukewarm."
• "The pheasant dish, which was very dry and lukewarm."
• "Starter was battered chicken goujons which were more batter than chicken."

Ambiance & Comfort

Pros:

• "Good to have a restaurant where you can actually have a conversation without being drowned out by music."
• "So nice to have a chat & drink🍹🍺 in a lovely country pub in front of an open fire."
• "Lovely looking pub inside and out."
• "Nice place to sit out and have a pint."
• "Very enjoyable meal and nice to sit outside and have a quick drink when we are out on our walk with the dog."
• "A hidden Gem! Beautiful traditional Country style pub with a modern edge."
• "Very cosy inside and lovely service."

Cons:

• "Placed on a table for six, in a bay window freezing cold."
• "The birthday girl's night was ruined, sat in her little corner on her own."
• "The room can get noisy when big parties are in."
• "They are trying with social distancing but there were at least 2/3 tables too many in the restaurant area with sofas of people just drinking."
• "Might not want to sit in there as it is cramped and hot."
• "The room was cold."
• "Booked a table a week in advance to turn up 10 minutes late to be turned away as they gave the table away not impressed."

Value for Money

Pros:

• "The prices here are more than reasonable."
• "Food is excellent and good value for money."
• "Generous portions, all four meals were fantastic and competitively priced!"
• "Lovely menu with fabulous food and very well priced."
• "Excellent value all round."
• "Very good quality at a reasonable price, will certainly visit again."
• "When the bill arrived I thought it was wrong 3 mains with drinks some sides and two lattes for £40.00 bargain!"

Cons:

• "I've no idea what the place is like, but if it is anything like the self centeredness of the patrons who find the inconvenience of walking 5 yards further over parking in both Electric charge points then I would stay well clear."
• "Very limited choice for someone who doesn't eat meat, zero if you're leaving out all animal products."
• "Food not the best and way overpriced."
• "They lost our custom because they wouldn't let us use our own cherryade."
• "Food not the best and way overpriced."
• "If you are vegan/vegetarian they do use (fake or not) dead animals to decorate the place."
• "Food just about OK I'm afraid, over seasoned and dry fish bake."

Customer Service

Pros:

• "Always pop in for a pit stop when I'm out on the (push) bike. Lovely warm welcome and lovely cold, perfectly conditioned, reasonably priced pint every time."
• "The lady who greeted us on arrival was very friendly and welcoming."
• "Invited there by friends and it turned out to be a great meal. Excellent service, it really was!!"
• "The staff were excellent and very friendly."
• "Fantastic service, always friendly and willing to help."
• "The staff are always serving with a smile."
• "The staff area truly welcoming."

Cons:

• "Had radio in the kitchen and radio on in the pub blasting at the same time so mentioned it to the lady manager who was working and she kindly asked the chef to turn the radio down....then he went on a rant swearing his head off."
• "Unfortunately we were 15 minutes late... only to be refused a table."
• "It was very busy tonight -(Friday)- and we had to wait for longer than we thought reasonable."
• "Hobbled across the carpark the other week as I had hurt my foot, only to be turned away as not booked a table."
• "Caution: always check your bill as on a number of occasions they added things never ordered 🤨"
• "Everything since then when I ring fully booked."
• "We all want that at our party don't we?! Oh how fun!"