Burger Boi Reviews Summary

Food Quality

Pros:

• "The burgers are way above ordinary, really tasty."
• "Absolutely delightful food. I had the Triple Cheese Boi and the Chicken Gravy Fries."
• "Awesome food with quality you can taste!"
• "Fantastic selection of burgers which felt quite distinct. Delicious with really good fries."
• "The Burger I had was fresh hot and 100% beef. It melted in my mouth."
• "Food was amazing and so tasty fresh and hot."
• "The burgers and chips are reasonable priced, freshly prepared and well worth the wait."
• "The chicken strips in the most amazing sauce they were so delicious."

Cons:

• "Food warm not hot. Barely warm. Silver paper in with cauliflower."
• "When ordering with special request the chef Jon took time to speak to my husband to ensure he was happy with how he prepared his burger."
• "Portion size of the burger feels much smaller now, felt a bit like a kids burger for adult price sadly!"
• "Our order took over 1hr 30 mins, when it arrived the food was stone cold."
• "Nearly took 10 minutes to get the food, it might be due to staffs still trying to find their way around."
• "The burgers tasted like someone had dropped the container of salt in them, the wings were so fatty and chewy."
• "The food is terrible. I saw one of the staff pick up the potatoes from the floor and put them in the burgers."
• "Cold food, poor service and missing items."

Customer Service

Pros:

• "Staff members were really helpful and service was better than in some much more expensive places we have eaten."
• "Staff were really helpful and pleasant. Haven’t been before and found the food to be really tasty."
• "Great friendly welcoming owner."
• "The waitress Kayla was very informative and helpful."
• "I came to Burger Boi and the overall experience is second to none."
• "The owner, the ambience, the staff and cost is excellent."
• "The staff are friendly and it’s immaculately clean in there."
• "Fantastic definitely worth a visit and I will be returning soon."

Cons:

• "Several time when I have ordered I received the order on right."
• "Used to be pretty good, portion size of the burger feels much smaller now, felt a bit like a kids burger for adult price sadly!"
• "The worst burger I've ever had! Cold overpriced and absolutely miserable."
• "I had been a previous time to burger boi in Gloucester with my work lot and really enjoyed it. Went again recently ordering the same thing I did last time to be really disappointed."
• "The food is terrible. I saw one of the staff pick up the potatoes from the floor and put them in the burgers."
• "fantastic packaging, and that it. the onion rings where passable, but the burger was so overpriced for what we got."
• "Cold food, poor service and missing items."
• "Very disappointed with the food. I had a Jerk Chicken burger. Very messy, all sauce and no spice."

Ambiance and Cleanliness

Pros:

• "Friendly staff, clean restaurant and clean toilet 👍"
• "YUMMY! Went for the vegan meal deal with my partner, excellent value for money, friendly staff, nice independent (not stuffy corporate) atmosphere. Very clean and shiny, well lit and very clear menus."
• "The restaurant itself is small but has a nice chilled vibe, friendly staff & a small amount of both indoor and outdoor seating."
• "Food was amazing and so tasty fresh and hot."
• "Amazing service! Everyone was so friendly, welcoming and the food was delicious 🤤"
• "Stopped in for lunch ordered the special, 2 burgers, 2 fries & 2 drinks. Wow! Fantastic, fresh & flavoursome! Service was top notch, friendly and helpful! Premises spotlessly clean!"
• "If you’re not a fan of spicy food then don’t go here for the burgers! I ordered the American burger thinking it wouldn’t be spicy as there is nothing to indicate it would be in the description on the menu but my mouth was on fire and I couldn’t eat it."
• "Great food. Friendly staff and will definitely be returning again."

Cons:

• "But considering I took the order and went to eat it outside straight away, I was expecting the fries to be hot not hardly warm and soft."
• "The music is so loud in there you can barely hear yourself think and the service was shockingly slow."
• "The worst burger I've ever had! Cold overpriced and absolutely miserable."
• "Very disappointing. Everything was freezing cold. Burgers had missing items including a whole patty! Mac and cheese was the wrong type and extremely dry."
• "Vile - disgusting food took one bite and I was done. we waited for 30 minutes to get 1 burger wings and chips. Tasted awful the kitchen was a mess."
• "A hidden gem! The Tripple Cheese BOI burger from here is absolutely banging! The outrageous milkshake is gorgeous and the topped up fries are tasty!"
• "The person I assume is the manager needs to break the habit of licking their thumb to deal with tickets. They were also helping to box up food, very put off by this."
• "Really poor organisation, loads of food not available and no one knew how to process a refund on the till. Plus 1hr 25 min wait for the wrong burger."