"We went with a group of nine people for my daughters birthday. The food was delicious and piping hot."
"Thankyou for a wonderful buffet for our mums funeral. The food was fabulous for the price point."
"Jordan and Vinny are the funniest bartenders and always provide amazing customer service skills."
"Great service by the amazing team at the castle.... always happy to help when am in love my visits her."
"the server kaity was fantastic and did her very best to help us out and to sort the situation"
"Paul who looked after us was very pleasant and we got great service."
Cons:
"The service we received was not at all welcoming."
"very poor bar service as three people after me got served first"
"Staff are useless, become blind when you are waiting for a drink."
"Staff not very friendly."
"Manager / landlord put us off as he was unattentive & miserable."
"The bar staff could do with cheering up a bit and be friendlier."
"Never going here again, party of 10 adults 2 children, waited over an hour for starters to come."
Atmosphere
Pros:
"I really enjoyed my visit to Castle Gardens."
"Gets busy so plenty of noise but a friendly atmosphere."
"No blaring music so you can talk."
"It's definitely a locals pub with added visitors."
"Good booze good food, all at reasonable prices."
"Great pub, friendly atmosphere."
"A fantastic atmosphere."
Cons:
"Won't be quizzing there again"
"The pub has a homely feel to it but in my opinion there's a few too many tables, cramping the atmosphere a bit."
"It was chilly in there, too."
"The place was very cold only warm place was the table by the fire."
"One more thing they switched the heating off and people were sat in coat and scarves to keep warm."
"too many gaps between questions and a touch chaotic"
"Overall, I think this place is not as good as it used to be."
Value for Money
Pros:
"The price was reasonable."
"Prices are good and staff friendly."
"Not expensive - value for money."
"Prices are fair - odd dish a wee bit over priced but generally for the area - it does what it says on the tin."
"Food reasonable value for money."
"Value for money meals, which was nicely presented."
"£10-ish for 3 fab evening courses!"
Cons:
"Wouldn’t mind but nearly £30 and it was such a waste of money."
"the price for the food was defo not worth it"
"Hiked prices, smaller portions, and really dirty decor! Nope, a big pass."
"Found the wine a little pricey."
"The food was okay, but not really any better than Wetherspoons."
"Very poor main courses ordered a sirloin it came with half a tomato about the size of a 10p coin, 1 mushroom both were cremated, overcooked chips and a small burnt grisly steak."
"The menu said two courses from the Daytime menu but apparently one of the courses had to be a main! Since when?"
Management and Staff
Pros:
"great staff Paul Rachel Suzanne thankyou for making my birthday so special"
"Staff not interested - never found that always polite and attentive - in fact one young chap Dominic has served us on numerous occasions and is always bright cheery and helpful so he scores a 10 from Ben."
"Liv was lovely, a real asset to the pub."
"The staff were polite and attentive and couldn't do enough for us."
"The team were friendly, smiley and efficient."
"staff and management kept us and them safe were friendly and took our orders from the table"
"The staff here are super friendly and make this pub my favourite and all my friends and family."
Cons:
"Absolutely furious. My 78 year old father... receives a 'parking charge' notice from Europarks."
"Unfortunately the whole experience was a disaster."
"very disappointed first time and would put me off a return visit"
"Booking a table over the phone is a waste of time, apparently, they do not listen to the messages very often."
"I come to the castle gardens quite regularly... but tonight... the man behind the bar... was extremely rude."
"Would have been 5 star across the board. But on the day we went there was 2 funeral's on and they were short staffed."