Pengenna Pasties Traditional Pastie Shops Reviews Summary

Cafe and Atmosphere

Pros:

• "We loved visiting there cafe for delicious cappuccinos. The cafe is spotless warm and very comfortable with friendly service."
• "The cafe coped really well over the lunch rush."
• "Nice garden area well set up for the current situation. Lovely cream tea."
• "Great friendly staff (Julie, great job), adorable restaurant with outdoor seating."
• "They have a lovely and quiet garden in the back of the restaurant."
• "Sitting directly across the street from the Castle."
• "The cafe was lovely and we managed to get a table out in the tea garden at the rear in the sunshine."

Cons:

• "The service is always awfully slow and on my recent visit so much so."
• "The atmosphere behind the counter seemed terrible."
• "Tables and benches were disgusting no body cleaning between people leaving and new customers."
• "I guess the serving in front of the street could be a bit crowded and noisy due to traffic."
• "Insist on the ridiculous charade of wearing a mask whilst walking to the table or into the open air seating area at the back."
• "The food was nice but my main complaint was the dreadful service."
• "Yummy cream tea, but really really poor customer service."

Pasties and Food Quality

Pros:

• "Really happy with quality of food and fantastic customer service!"
• "The prices of the food and condiments were really good and the food was delicious."
• "Fantastic pasties, We had the traditional Pastie, it was huge and the quality of ingredients superb."
• "Chose the Lamb + Mint pasty this time, which was huge and full of flavour."
• "Just gotta be the best Cornish pasties around. Full of soft, non gristly meat, potatoes and onions with a light non soggy tasty crust."
• "Great scones. We mixed a fruit scone afternoon tea and a cheese one. Both were fresh, soft, and light."
• "Absolutely delicious, my first proper Cornish pasty."

Cons:

• "Terrible cream tea, the scones just crumbled as we cut them."
• "Very disappointed- poor quality pasties mostly onion with two small pieces of inedible steak."
• "Scones so dry crumbled into pieces and awfully sweet."
• "The pasty tasted completely like butter. Incredibly disappointed given the price and also since it looked quite nice."
• "Steak pasty is terrible. A few tiny pieces of undercooked steak and the rest of the filling is mostly onion."
• "The beef potatoe swede and onion pastie had mostly loads of onion no potatoes very little meat 1 tiny square of swede. Tastless no seasoniing."
• "We bought some pasties next door which were average at best, dry and unseasoned."

Service and Staff

Pros:

• "Rapid service, nice staff and the carrot + coriander soup and bread cured 87% of my hangover."
• "Friendly, polite staff, great service."
• "We were served at the table by a lovely girl who was quick kind and very polite service was quick as was the delivery to the table."
• "Friendly service."
• "Service was good and scones were nice."
• "A typical tea room which has seating inside and out, we found the service to be excellent and helpful."
• "I loved this little place. Others have complained about the service, but ours was top notch."

Cons:

• "The water from the tea/coffee urns needs a deep de-scaling as there was a thick layer on top of all hot drinks."
• "I’ve never been treated so rudely than this from a person, middle aged woman spoke to me like I was a child and I’m 60, then when I walked out the shop she looked at me with a sarcastic grin on her face."
• "Very slow service and subpar food. Took about 20mins of queuing before we were served as the only person serving was rather slow."
• "Unfortunately this place is taking advantage of its location and is clearly conning people that will never return."
• "Poor service and standard of food."
• "What a disgusting excuse for a pasty. Make no mistake. This is a so called pasty I would not give a 🐕."
• "The poor treatment of one young member of staff particularly concerned us."

Value and Pricing

Pros:

• "The prices of the food and condiments were really good and the food was delicious."
• "We bought drinks at the cafe including a non alcoholic cider then bought our pasties from the takeaway on the way home as it was half price to do so."
• "Great pasties and beer at a reasonable price."
• "Well worth the money due to the size, and you can see the pasties being made in the back from the shop."
• "Very fair price for the pasties, they are huge and packed full of flavor and goodies."
• "Definitly best pasties around! Really good price and extremly tasty."
• "Great, huge, delicious pasties!"

Cons:

• "Good cream teas, ok pasties. Ridiculously priced!!"
• "The cost of the pasties is outrageous at over £5 each."
• "Paying £8 for a pasty does seem steep."
• "Bought 2 steak and Stilton pasties at Tintagel yesterday... Too expensive at over £5.00 each. Will not buy again."
• "No 50% discount here. Shame really as I always pop in and get a bite to eat there. However, the Cornishman is giving 50% off to customers. So go there instead. 😁"
• "Can't really recommend as we order soup, a steak pasty and a ham sandwich plus 2 coffees for £27 and was very average for that price."
• "Didn't realize could do take out pasties from next door so ate-in instead, was charged nearly 9 pounds for a traditional."

Cleanliness and Hygiene

Pros:

• "The cafe is spotless warm and very comfortable with friendly service."
• "Clean and tidy premises, got a table without any hastle. Staff were freindly and helpful."
• "Friendly staff, you can clearly see the clean kitchen / prep Area."
• "Social distancing and Covid-19 precautions in place and adhered to."

Cons:

• "Definitely not covid clean."
• "Tables and benches were disgusting no body cleaning between people leaving and new customers."
• "Unfortunately the ladies loo is still outside and only one cubicle."
• "Oh, the mens' toilet was missing a seat."
• "Venue did not mention covid 19 contact tracing at all."