Neem Dental Clinic - Harrow Reviews Summary

Location and Accessibility

Pros:

• "At last, I've found something very close to my home (Harrow-on-the-hill)."
• "I was looking for a new dentist near me and desperately need a treatment."
• "I was looking for a new dentist as my previous one was not good .... l saw the good reviews and wanted to try it out ...."

Cons:

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Quality of Dental Services

Pros:

• "The dentist and assistant provided an exceptional service."
• "I had a lovely time at Neem Dental Practice. As a new patient, the staff here were very welcoming."
• "I have never been to dentist with such excellent customer service in my life."
• "The service provided by Neem dental clinic was superb."
• "Dr Pratheeba was incredibly kind and thorough and took the time to explain every step of the procedure."
• "The dentist is very caring and recommended me the correct treatment for me."
• "Dr Pratheeba explained everything that needed to be done and spoke about the best treatment needed."
• "The service was extremely friendly and professional."

Cons:

• "The hygienist was rough and seemed in a hurry."
• "It felt like the hygienist moved the needles around once inserted in the gum every time!"
• "All I wanted was composite bonding for my TWO front teeth due to enamel erosion and it took 5 appointments and there is still visible defect, unfortunately."
• "My self esteem has been impacted by this- how I try to cover my teeth and don’t smile anymore."

Customer Service and Communication

Pros:

• "Very easy going and friendly staff members."
• "Dr Thiru, in particular, took the time to make sure I understood what occurred at each appointment."
• "Thank you so much to Dr Pratheeba and her team for an excellent service."
• "Wow..I was so impressed with all the staff but especially the Dr that treated me."
• "Neem dental team has been very accommodating and helpful."
• "Customer service is outstanding."

Cons:

• "Receptionist did not ask standard practice questions- to reiterate - asked ‘what’s the problem’."
• "The receptionist- I was distressed, explained my issue- and she wanted me to keep repeating myself."

Cost and Affordability

Pros:

• "The costs was affordable."
• "She did an amazing job for a great affordable price!"
• "Very competitive rate I thought she will charge more as there were multiple procedures and took over 2 hours, when she gave me the bill I was quite surprised as bill is so much lower than expected."

Cons:

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