Roberto's Italian Reviews Summary

Food Quality

Pros:

• "The food was amazing I had the best burger ever in my life. 10/10"
• "Food was delicious and served piping hot."
• "Delicious food and friendly staff."
• "The food and drinks were amazing and came quickly."
• "The food delightful and reasonably priced."
• "Food was such a low & good price for the quality of food you got and was delicious."
• "The lasagne and pizza were, in my mum's words, 'the best I've ever had'."

Cons:

• "The food was beyond amazing especially for the price."
• "Food was very bland, tasteless pizza."
• "The Food was extremely disappointing lacked flavour and authenticity."
• "The chicken on the pizza was very dry and was cut very oddly."
• "The garlic bread, which was a little undercooked."
• "The little bread we got was stale."
• "The food was advertised as fresh but the calamari we ordered came from a frozen bag."

Service

Pros:

• "Staff were attentive, but not pushy, and were keen to accommodate our wishes."
• "Staff were very friendly and the overall atmosphere and experience was pleasant!"
• "A huge thank you to the lovely Amy who saved the day by allowing my two grandsons access to her WiFi."
• "Excellent tasty food as always Courteous friendly staff Fast service Always clean and tidy Relaxing environment Tables cleaned immediately."
• "Staff were friendly and did their best to keep on top of the tables, even though there were only two working in the restaurant."
• "The staff are so lovely very friendly and helpful."
• "The staff are all very helpful."

Cons:

• "Horrible experience on Mothers Day of all days."
• "Second time visiting first time we sat there for 40 minutes and no one came to even take a drink order gave it the benefit of doubt came again staff were friendly but the food was awful."
• "We waited from 7.15 until 9.15 to get our starters."
• "Had to wait nearly an hour after our starters for our mains."
• "We waited for about 20 minutes for someone to take the drinks order."
• "Food was pre-booked 3 days in advance for a specific time, took several complaints for it to finally be served 1 and half hours later than scheduled!"
• "Arrived just after 5pm and left at 525pm… we hadn’t even had a drinks order taken."

Atmosphere

Pros:

• "Lovely ambiance, too."
• "Very pleasant atmosphere."
• "Atmosphere was lovely and majority of staff where lovely."
• "A quiet restaurant, but the most beautiful food."
• "The atmosphere was wonderful and the food was delicious."
• "It's roomy but cosy."
• "You're not pestered about your food just quietly left to enjoy the experience."

Cons:

• "Music was too loud and not Italian."
• "Now with this new venue it's lost some charm."
• "No social distancing between our table and the next and ended up sat with the next tables dog sniffing my leg while I was trying to eat :/"
• "The Garlic Pizza base with Rosemary was too overpowering with way too much rosemary on."
• "There was a TV on in the middle of the restaurant!!! Why would you do this and encourage people to not communicate?"
• "Restaurant temperature was a bit cold."
• "Severely understaffed restaurant, chefs are not putting effort in or simply not giving a s**t."

Value

Pros:

• "Personal service and despite not joining the eat out to help out scheme, reasonable prices for delicious freshly cooked food."
• "The portions were huge, so the price was incredibly reasonable."
• "Food was delicious and super reasonably priced."
• "Everything was reasonably priced."
• "Superb value for money."
• "The food was beyond amazing especially for the price."
• "Had the most amazing food, the service was great and great value for money."

Cons:

• "Great Italian restaurant just off the beach. Food is absolutely delicious, although a little pricey."
• "Spent £86 for a meal for 2."
• "The carbonara was overall nice but was very bland and the pepperoni pizza was very greasy and not Italian."
• "Tiny portion of chips and veg that both came in a little cereal bowl."
• "Mains sat on counter waiting be served, seafood, when actually served only just warm."
• "The 'homemade' bread definitely wasn't fresh and wasn't a nice ciabatta or sourdough but instead a soft mini baguette that could have come from any supermarket."
• "Ordered wine which was a Californian bottle I have picked up in supermarket before for a third of price."