The Green Room Reviews Summary

Service

Pros:

• "Service is great at this lovely spot by the river."
• "Excellent service, although a few miscommunications but it was very busy."
• "Super kind and helpful staff (we weren’t left waiting for service once)."
• "Emma served us for our bottomless brunch, had amazing service and made sure our drinks were constantly filled and meeting all our needs."
• "Staff were attentive and served us quickly as we noted we only had an hour before our show."
• "Staff were great, extremely friendly and helpful."
• "The service was super friendly and fast."

Cons:

• "Service was insanely slow - I had a reservation and arrived on time, but stood in the doorway for 15 minutes before even being shown to a table."
• "Service was ok though not very quick, and got progressively less attentive and slower throughout the day."
• "Super slow service, either took ages for someone to come over or it took them a good ten minutes to actually get drinks once ordered."
• "It took ages to get the many waiters attention, hence a two star for service."
• "Really terrible service. The staff are oblivious whether you have ordered or not."
• "Service very slow. Took 15 mins to get someone's attention to place an order yesterday."
• "Awful and completely inattentive customer service."

Food Quality

Pros:

• "Really nice atmosphere and good food."
• "The fish was perfectly cooked - crispy outside and succulent fish inside."
• "The food was great, the location very nice."
• "We were totally surprised by the quality of food. It was really yummy."
• "Good prices and the roast dinner was delicious and lots of food for the price you pay."
• "The hummus was amazing, really smooth and creamy."
• "The food was delicious, music was perfect, and the service was absolutely impeccable."

Cons:

• "Food was mediocre at best."
• "The blackberry dessert was very metallic with a mushy texture, I really can't recommend."
• "I made the mistake of ordering the “crispy chicken burger” - which would suit the title “burnt burger” better."
• "However, the custard on the Christmas pudding burnt which kind of ruined the dessert for me."
• "The polenta cake was less moist than I thought it would be."
• "Food was probably on the more 'meh' side."
• "Terrible food. We had the roast beef and pretty much everything was flavourless."

Ambience

Pros:

• "The ambience is really nice, beautiful decor."
• "Amazing atmosphere!"
• "The Green Room has a great vibe to it, spacious and stylish interior that makes you feel cosy."
• "The green room is a very nice place just next to Waterloo station with a wonderful outdoor seating area."
• "The atmosphere is very nice."
• "It has a lovely garden and was nice to enjoy in the sunshine."
• "Love their outdoor seating! Perfect for summer evenings!"

Cons:

• "The atmosphere quickly became busy and loud."
• "It’s a shame as its a great location for a balmy Sat night in London Waterloo."
• "Considering how good the atmosphere is."
• "A bit noisy - if you like calm and cosy spaces this may not be a perfect fit."
• "The atmosphere was too nice!"
• "The atmosphere (quiet when we arrived) quickly became busy and loud."
• "Atmosphere was a little flat."

Value

Pros:

• "Considering the amount you can drink during a 2hr reservation and that the food is good, £39 is a very decent price."
• "Prices reasonable, especially for the area."
• "The food was reasonably priced for what we ordered."
• "We had a delicious meal and reasonably priced cocktails in the sunny garden."
• "With reasonably priced drinks for the location."
• "Reasonably priced for that part of London."
• "The food was reasonably priced for what we ordered."

Cons:

• "Charged for the water, when asked, oh its filtered...then, topped bill up with service charge."
• "How could you reasonably charge 17 great British pounds for a chicken burger that is so below average."
• "Food very simple and pricey. Steak (22£) wasn't even a steak, was another part from the cow, but not steak."
• "Food is very average and not filling enough for 20quid!!"
• "To top it all off when we got the bill there was a £1 charge for tap water."
• "The food was awful. Sloppy spongy pizza and a menu dominated by “buttermilk chicken” which turned out to be deep fried greasy and over cooked."
• "Clearly a place uninterested in providing a quality experience or value for money and seeing tourists as targets for exploitation."