Aqua Shard Reviews Summary

Location and View

Pros:

• "The view was breathtaking."
• "We were able to watch the sunset, the views were incredible."
• "The view of London was good."
• "The views are amazing."
• "The view is captivating, and the experience was also good."
• "The views were spectacular."
• "You are greeted by a spectacular view."
• "The view is priceless."

Cons:

• "We were disappointed there were only tables of two by the windows so we had a set back view."
• "Tables for 2 by the window are very short and uncomfortable to sit at."
• "Tables for 2 get the windows, larger tables are away and our table definitely was deprived of a good view."
• "Even though we had only been sat at our table for just over an hour, we were told we had to move to the bar."

Service

Pros:

• "The service was amiable."
• "Service was truly excellent from the moment we walked in to the moment we walked out."
• "Service was fast, efficient, friendly, and professional."
• "Our waiter, Joe, was fantastic and made great recommendations."
• "Our waiter, Francesco, was very supportive throughout our experience."

Cons:

• "We waited…and waited…. Finally, the savory course arrived."
• "After another very L-O-N-G wait we finally received the sweets."
• "It took a bit of effort to get someone’s attention to pay the bill."
• "The waiting staff are very friendly but sadly not very attentive."
• "The restaurant was busy but still had exceptional service with Sophy who went above and beyond with us making us feel truly special."

Food Quality

Pros:

• "Every item we tasted was presented beautifully and tasted exquisite."
• "The food was outstanding."
• "The vegetarian options left a lot to be desired."
• "Food and wine were well presented and delicious."
• "The food was delicious and the other staff were all friendly and rather down to earth which was nice!"

Cons:

• "The pancakes were far from fluffy. They were tough, hard to cut and cold."
• "The English breakfast was again cold."
• "For the price we paid, the food was just average."
• "The pork (our main meal) it was tough."
• "Sandwiches were enough to be made at home, and the taste preference was very low."

Atmosphere

Pros:

• "The atmosphere was lovely, all the Christmas decorations are out and with a great view of London."
• "It was a lovely experience."
• "The ambiance was elegant, with dimmed lighting and a sophisticated decor that perfectly complemented the cityscape."
• "The atmosphere was very luxerious, and the food was delicious."
• "The atmosphere is so romantic."

Cons:

• "It felt like being slowly roasted."
• "The music was on a loop and bland but loud."
• "The vibe in the place was too formal and boring."
• "A shame more thought and effort not put into this aspect of the experience."
• "The place makes it feel like an occasion."

Price

Pros:

• "The food was delicious, a bit smaller than I expected but nevertheless exquisite."
• "£265 for 2 adults and a child. Even though we only had one starter to share and didn't have much wine."
• "Food and wine were well presented and delicious."
• "For the price we paid, the food was just average."
• "Our waiter, Francesco, was very supportive throughout our experience."

Cons:

• "So we paid big prices for something that could've been made for under £5."
• "The bill was reduced by £5 the bill came to £207 before the service charge of £30 which we declined and left £20 cash instead."
• "For the amount of money we paid, the execution was not what you expect from a high-end restaurant."
• "£242 for a party of 3 (no alcohol)."
• "The whole experience was simply superb, thanks to the exceptional service provided by Jacobo and the unnamed waiter who took care of us."