Lee Valley Animal Adventure Park Reviews Summary

Activities and Attractions

Pros:

• "Our children liked the plunge down a hill in a rubber ring as well as the climbing tower."
• "What an amazing Christmas experience for my Grandchildren, they had the best day!"
• "The tractor ride to the cows is brilliant fun."
• "Great spot for family fun. There was a lot to do for young children with a sandpit, playground, rubber ring slide, air cushion, small indoor soft play."
• "They do shows for kids, 4 bouncy castles, places to stay on shade, 2 cafes, lots of giant lego, sand pit."
• "The kids loved the play area and going down the tubes on the hill too!"
• "So much for them to do their climbing frames, huge build logos, bouncy castles, mini crazy golf course and even dancing with spiderman!"

Cons:

• "This farm was terrible there were barely any animals and it was extremely muddy with not path to walk the activities were very poor."
• "Hardly any animals on show and very limited opportunities to interact directly with what is at the park."
• "Far too expensive for what it is, you can't even interact with any animals."
• "Went here for the Halloween festival, we were expecting more shows and events considering the price paid."
• "Broken ride ons and interactive signs. A parked tractor you couldn't go in."
• "Many attractions closed down. No tractor ride, no slide and many more..."
• "Unfortunately the photos on the reviews are misleading. There is no longer soft play, tractor ride or the tubing down the big hill."

Staff and Service

Pros:

• "The staff were all really lovely and helpful it was a great day."
• "The ladies at reception were simply the best, very helpful and accommodating- not fazed at all by our large group."
• "Fantastic staff!"
• "Staff very friendly and helpful."
• "The staff were lovely and helpful."
• "All the staff were lovely and friendly."
• "The staff were super friendly and you could see they enjoyed their work…really nice team spirit."

Cons:

• "Staff were incredibly rude-we were greeted by the receptionist shouting at us!"
• "Wow this place has taken a serious dive... rude staff in the cafe."
• "Staff seemed very bored, despite us being there on the second day of this 9 week long event."
• "Utterly disgusting. Staff rude."
• "Can't say the same for the Bumblebee cafe. Staff were rude, unhelpful and miserable."
• "The sandwiches served were poor/not very fresh. Coffee OK."
• "The food was a joke sent back as young unaccompanied people changing orders from menu."

Value for Money

Pros:

• "Free parking."
• "Was £5.50 for an adult ticket... we thought it was well worth it."
• "Parking was excellent and the price was cheap when looking at what was included."
• "Cheap food, staff very friendly, good value for money."
• "Great cheap day out. Lots to do and see. Highly recommended."
• "It's very reasonably priced and apart from food everything is free once you're in."
• "Great value for money and a fantastic day out for the kids and adults."

Cons:

• "Unfortunately the experience was ruined by the exaggerated price."
• "Far too expensive for what it is, you can't even interact with any animals."
• "Very disappointed in our visit here on Wednesday, £12 per child Over 2 and for an adult, too pricey for what actually is there."
• "Lovely place but sadly won't be returning as they have decided to go cashless."
• "Very disappointing day out. And a very expensive day out for a family of 5."
• "Ticket admission is too expensive. For families with 2 children's paying over £43 is too much."
• "£10 per adult seemed a bit steep for what it was when we compare the quality to other farm parks we've visited."

Animal Welfare and Interaction

Pros:

• "The farm has a big variety of animals which you can even feed and touch during sessions going on through the day."
• "Kids can play... as well as feeding a variety of animal including meerkats, goats, ponies, rabbits etc."
• "Great place the whole family enjoyed it, staff were friendly animals didn't seem stressed and had plenty of room to move around freely."
• "All the animals were exceptionally happy and well cared for, beautiful to experience that."
• "Animals, lovely and well looked after, you can tell."
• "All the animals you'd expect on a farm and more (really cute meerkats and tortoises)."
• "A range of all different animals reptiles and not to mention birds of prey."

Cons:

• "Hardly any animals on show and very limited opportunities to interact directly with what is at the park."
• "No goats in their pen. No wallabies... Hardly any meerkats."
• "The animals seem happy enough but don't have the biggest spaces to roam in given how much land there is here."
• "A bit disappointed with most of animals in their respective pens, also the animals looked a bit poorly, especially the reindeer and the cows."
• "Most pens/fields had no animals in... No llamas, no zebu, no reindeer...."
• "Utterly disgusting. Lack of animals."
• "Some of the animals were not accessible, the animals enclosures were unkempt."

Facilities and Cleanliness

Pros:

• "The farm looked well presented and clean with plenty of hand washing and sanitising spots all around the park."
• "The place is very organised and clean with a clear map and a timetable for everything."
• "There is plenty of parking on arrival just a short walk from the main entrance."
• "There are plenty of accessible toilet facilities."
• "The farm itself is very tidy."
• "Facilities are simple but well maintained."
• "We did self catering and the place has loads of picnic space and plenty of bins."

Cons:

• "The level of disorganisation and overall poor quality of service meant a shockingly disappointing experience for us all."
• "Lots of areas left overgrown with broken fences that used to house animals, children's outdoor park run down with pieces broken, tables broken and dirty."
• "For me the only negative was the amount of plastic waste as they used disposable cups (that cannot be recycled)."
• "The ball pit had all water over the floor so our kids got soaked feet even though it was a beautiful sunny day."
• "Many areas are extremely dirty and not been cleaned from the day before, inflatables broken being repaired."
• "Very run down, dirty children’s equipment and need of some TLC."
• "Grass all around bouncy castles so long with stinging nettles my grandson got stung just moving from one to the other!"

Food and Beverage

Pros:

• "Surprised to find it has a fresh milk vending machine. It taste so much better than the stuff sold in the supermarket."
• "The food was adequate (chips were a bit bland), but plenty of places to sit outside if you had your own picnic."
• "The cafe was reasonable with a decent range of main meals."
• "Good coffee and food is reasonable too."
• "The cafe was not expensive."
• "The day was well planned out food was great and my daughter loved the little milk vending machine."
• "We enjoyed our day and was able to feed the goats."