Lona Grill House & Juice Bar Reviews Summary

Category: Lebanese restaurant Bristol

Address: 281 Gloucester Rd, Bishopston, Bristol BS7 8NY, United Kingdom

Phone: +441179426100

Rating: 4.5
based on 450 reviews.

Atmosphere

Pros:

  • "The atmosphere was amazing."
  • "Great atmosphere here, the birthday song they play has everyone dancing in their seats."
  • "Atmosphere/feel - 4/5 good feel and vibe."
  • "Good atmosphere."
  • "Atmosphere felt like abroad."
  • "The atmosphere is warm and welcoming, with the staff singing and clapping for birthdays and other special occasions."
  • "Vibrant atmosphere."

Cons:

  • "I think the music is too modern and I wish restaurant can play some Middle Eastern style music will upgrade the atmosphere."
  • "The atmosphere can get annoying real quick with the birthday song blaring every 5 minutes."
  • "The atmosphere was a bit rush, rush! And the lights are too dim, what are they trying to hide?!"
  • "The atmosphere wasn't our thing at all - if you want a lively family restaurant this will be more your pace, but for us we found it tacky and overly loud."
  • "Can’t put my finger on it but the atmosphere wasn’t what I expected the few times I’ve been."
  • "The Birthday songs were getting a little annoying by the 3rd one."
  • "Unfortunately the Service during Clearing was very Unprofessional."

Service

Pros:

  • "They served us with great professionalism and kindness."
  • "The staff is amazing."
  • "Very friendly staff."
  • "Staff is very friendly and they make you feel so welcome!"
  • "The staff was friendly, and the guy who served us was so nice and helpful."
  • "Servers were nice and attentive even thought it was a busy Saturday night."
  • "Staff very friendly and caring."

Cons:

  • "Staff are very incompetent, they’re unwelcoming and standoffish."
  • "We spent like 10 min by the door waiting for someone to be seated."
  • "The service was poor, you could tell the waitress had an attitude and was slightly rude."
  • "And 10% service charge, for what exactly? It not great service πŸ˜• woman at till argued when asked to have it removed as it not compulsory."
  • "The staffs lack of attention."
  • "The staff once giving the food didn't come back to us once, having to wait for someone to walk pass me or having to go find someone to order a drink or if we needed more naan."
  • "The waiter was rushing us to order repeatedly and had an attitude throughout our time there."

Food

Pros:

  • "The taste of the dishes at the restaurant is very tasty. The ingredients are fresh."
  • "Food is of consistent quality, freshness and taste does not vary."
  • "Food was nice and the meat was really well cooked."
  • "Great food, freshly made and great portions, can't fault it on that aspect."
  • "The food is lovely, great variety and portion sizes."
  • "Everything was cooked perfectly just as it should be."
  • "The food was amazing and fresh."

Cons:

  • "I found my two chicken wings disappear and only one wing in my take away bag and a chicken wing bone in there."
  • "Deserts served with no cutlery and had to ask and wait for it 30 min."
  • "Also order a dish and realised that had an item missing off the plate after I left the restaurant and I was still hungry when I left now I know why."
  • "Carrot juice wasn’t fresh and food quality’s is very poor."
  • "Food is just average to be honest."
  • "Food could have been better, I mean the burgers were half empty."
  • "The vine leaves weren't fresh or cooked in. It was from a can."

Price

Pros:

  • "Also the prices were very reasonable compared to other places I've been to."
  • "Cost wise it's reasonable and worth every penny."
  • "Prices were not extravagant."
  • "Their portions are huge and at great price."
  • "The pricing was actually really good, especially for the quality of the food that we received."
  • "Prices were very very Good. Great value for money."
  • "Best value for money in Bristol 100%!"

Cons:

  • "The combinations can get a little pricey."
  • "A bit off rip off there."
  • "The menu was very pricey when looking at comparable restaurants."
  • "Prices are a little too steep."
  • "The food portions have gone much smaller and the prices remained high."
  • "They reduced the quantities of food in a rude way, and then increased the prices unprecedentedly."
  • "Might be a bit pricey for the main dish."

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