WestBeach Reviews Summary

Category: Seafood restaurant

Address: Pier Approach, Bournemouth, BH2 5AA, United Kingdom

Phone: +441202587785

Rating: 4.1
based on 340 reviews.

Food Quality

Pros:

  • "The oysters were excellent, the kids loved the cheese linguine."
  • "Fish and chips are amazing (battered haddock)."
  • "We ate the crayfish roll, tiger prawns, monkfish risotto and scallop gruyère. They were all well cooked and really tasty."
  • "The sea bass was well seasoned and the chowder was extremely delicious."
  • "Food was excellent, as well as a great selection of wine staff was exceptional & friendly, location is perfect with an ocean breeze !! Highly recommend for excellent seafood, chefs really took their craft very seriously and you could tell!"
  • "Just had the best Risotto I’ve ever had - Crayfish, samphire and Parmesan to name a few of the ingredients - it was truly outstanding."
  • "The food was absolutely fantastic - beautifully presented and top quality."

Cons:

  • "The seafood sharing platter is not worth the money, it's mainly just a big platter of mussels."
  • "Not value for money. Please try to avoid any of the seafood dishes."
  • "The food was AWFUL. Avocado on toast was a brown paste that tasted acid."
  • "Tasteless, unimaginative food with zero flair - everything was bland, overcooked and / or swimming in butter."
  • "Pizzas were terrible they were burnt."
  • "The prawns were stale and they were served with a simple salad and terribly cooked fries."
  • "The calamari was a small portion considering its price and they tasted like they weren't fresh."

Service

Pros:

  • "Service was cheerful and prompt."
  • "Staff are attentive and very friendly."
  • "Excellent service and staff. Polite and knowledgeable."
  • "The staff were amazing and very accommodating of dietary requirements and adapting the menu options, they couldn't do enough to assist."
  • "Our host Emily was polite, prompt and very knowledgeable about the menu."
  • "The staff and service are just great!"
  • "Staff were friendly and attentive."

Cons:

  • "Upon getting our meals - fish and chips and crayfish risotto we were not given any check back as to whether the meals were ok."
  • "The service was average at best, very unimpressed being a local who has previously been here before a few times."
  • "Your waiters are so rude and not welcoming me. I don’t recommend."
  • "The staff were not very friendly or attentive."
  • "Management did not seem at all bothered about the poor service we received."
  • "The front of house guy AJ was a nasty unpleasant and very arrogant person with little to no idea of what good customer service actually entails."
  • "Our waiter was really grumpy and we felt like everything was a huge issue and that he really could not be bothered."

Value for Money

Pros:

  • "Great place, amazing service, really good quality food, very reasonably priced."
  • "One of the best meals we have had locally and for £21 for 2 courses and £24 for 3, excellent value for money."
  • "Prices are reasonable for what you get."
  • "Food was very good - we had the muscles at lunch - decent portion sizes, no lengthy wait, tasty, good value."
  • "Fish and chips were £20 each but huge portion and tasted great plus you're in a beach side restaurant so prices to be expected."
  • "Absolutely delicious and well prices breakfast."
  • "Really good food and excellent service - fresh local anchovies were sublime and dressed crab salad a really good main course."

Cons:

  • "The seafood sharing platter is not worth the money, it's mainly just a big platter of mussels."
  • "Not value for money. Please try to avoid any of the seafood dishes."
  • "And they added an extortionate £12.50 service charge to the bill."
  • "The food was overpriced, but was very tasty."
  • "Was lovely food, very pricey, and they couldn’t wait to get rid of us and shut shop for the day!"
  • "Very poor value for money. We've been before and enjoyed it but this has put us off going again."
  • "So overall it's low value for money."

Atmosphere & Location

Pros:

  • "The setting was beautiful, right on the sand, vibrant and lively music."
  • "We sat outside and it’s lovely. You have view to the beach, highly recommend."
  • "West beach is absolutely amazing! Ibiza vibes in Dorset!"
  • "An excellent location to use the beach with refreshments on hand."
  • "Although a bit of a tourist trap, the setting really is fantastic."
  • "The atmosphere was exactly what you want in a beach place - perfect for sunset."
  • "Given the location and atmosphere would recommend to all."

Cons:

  • "Parking is an issue. So, plan accordingly when taking your folks or grandparents."
  • "Really shame on a poor service at the beach bar."
  • "Definitely not a venue to come and enjoy the airshow as the airshow commentary could not be heard."
  • "Limited menu choices and our meals were all salad and hardly any fish..slithers rather than pieces that you had to hunt for."
  • "Lovely day but construction work going on outside which was very noisy and spoilt the conversation."
  • "Awful experience. Walked in and was not greeted for almost 10 minutes."
  • "Seating outdoors even on a cloudy day was warm enough, about as close to the sea as you can get without a boat."

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