Crab Shack Reviews Summary

Category: Seafood restaurant

Address: 3 Queen St, Teignmouth, TQ14 8BY, United Kingdom

Phone: +441626879202

Rating: 4.6
based on 173 reviews.

Food Quality

Pros:

  • "Best seafood I've ever eaten!! Absolutely amazing!!"
  • "The crab was excellent, The clams and muscles were perfection."
  • "Food was amazing, the best seafood iv ever had."
  • "Sea food bisque was totally delicious - Royale platter was amazing and enough for five."
  • "Seriously good food (the battered fish was sensational) at quite reasonable prices."
  • "Fabulous local seafood freshly prepared."
  • "The food was superb."

Cons:

  • "Last visit my guest got intense food poisoning from one item."
  • "The crab claws had very little meat and the source uninspiring."
  • "Very disappointed, received a call to say they had run out of crabs about an hour before our table reservation was due."
  • "Do not accept bookings for diners who are on their own, minimum of 2 per booking, which I find discriminatory."
  • "The restaurant was messy and dirty."
  • "Overpriced for poor service. Waiters seemed confused, as if they hadn’t had any training."
  • "Inside very dirty, would worry about kitchen standards."

Service

Pros:

  • "The staff were so friendly and helpful."
  • "The icing on top is friendly efficient staff."
  • "Stunning. Great customer service with lovely decor and great vibes, in a wonderful location."
  • "The staff couldn't do enough for you."
  • "Free prosecco for our anniversary made sure this evening was going to be more than successful."
  • "The service was excellent."
  • "Friendly from the minute to leaving all questions answered."

Cons:

  • "And cold as we were clearly sat at at 2 person table and there was 3 of us near the door which they promised they would lock because every time the door opening a guest of wind hit us, which they didn't all night."
  • "Let down by snooty service - a terrible online booking experience and a cliquey feel."
  • "Apart from the food and our young waiter, the experience was shockingly bad. The welcome was non existent, all other staff unprofessional, disinterested and without a thought of their appearance."
  • "No call back, apology or engaged customer care."
  • "We waited so long to pay, our parking ran out of time."
  • "Manager did not bother to apologise. Appalling attitude."
  • "The service felt too rushed."

Ambiance & Location

Pros:

  • "The atmosphere of the restaurant was brilliant."
  • "The place is small and the atmosphere was great."
  • "The ambiance was tasteful."
  • "Lovely restaurant on Teignmouth back beach."
  • "The location was really pleasant by the estuary."
  • "The decor and ambience really did wonders for a fantastic restaurant."
  • "We thoroughly enjoyed the atmosphere, the music and chilled seaside vibes were just what we wanted."

Cons:

  • "We ate late so the restaurant was quieter which is the only reason for rating atmosphere 4."
  • "Table in the doorway on a cool windy day!"
  • "Beer was warm left half for the first time in my life."
  • "A very disappointing and seriously overpriced lunch at £98 for two."
  • "The only criticism would be if you sit outside it can feel like a thoroughfare as the next door pub overspills and beach users walk through."
  • "The only reason for the 4 stars on the atmosphere was we were there on a Thursday night and it was a bit quiet."
  • "Pile of chairs randomly thrown into to corner with a very dated single mixed toilet, which needs redecorating and a slightly less aggressive use of bleach, which can be smelt through the restaurant."

Value

Pros:

  • "Price was extremely reasonable for the food and you would pay more for generic gastropub type food in my hometown."
  • "It's not a cheap place to eat, but the quality of food you get more than matches the price tag."
  • "Pricey but worth it if you chose wisely."
  • "Less than £60 with a glass of wine and a coke."
  • "A lovely meal out and very affordable."
  • "Highly recommended if you're looking for the option for both cold and hot seafood platters and well worth the trip."
  • "Food was some of the best sea food we have ever had! 2 crab sandwiches were unbelievable."

Cons:

  • "Very few options & very pricey!"
  • "You are paying for the location. Everything is too over priced."
  • "Overall you are you paying for the location. Everything is too over priced."
  • "Nearly £80 later felt a bit ripped off."
  • "General was quite good but felt it wasn't good value for money at £65."
  • "It is an expensive restaurant, but it is good food."
  • "Birthday Meal very disappointing! Let's face it fresh fish in abundance with sea and river at the door-so why use some sort of mix with a low percentage of fish in so called PRAWN and LOBSTER sliders."

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