Sands Restaurant Reviews Summary

View and Atmosphere

Pros:

• "The restaurant is upstairs with large windows looking directly over the harbour and right along the inlet to the lifeboat station and the sea beyond."
• "Seated upstairs near the windows gave great views of Wells harbour."
• "Fab views over the mudflats."
• "Great views from the first floor windows looking across the harbour watching the trawlers unloading their catch."
• "Lovely staff and a great view on Wells's Harbour."
• "Beautiful views of the harbour - particularly if you can get a window seat."
• "The views from the restaurant over the quay are beautiful."

Cons:

• "Nice view of the harbour but let down by everything else."
• "Place was empty for dinner which speaks volumes when everywhere else is busy."
• "I would not return to this restaurant I would rather have fish and chips and sit in the car park."

Food Quality

Pros:

• "Food is well cooked and presented."
• "Food was excellent, very tasty and amazing value for money."
• "Fantastic fresh sea food."
• "Huge variety of fresh seafood, deliciously prepared at overall fair prices."
• "The food was lovely and the staff were really nice."
• "Food was very good, the whitebait was a good portion, the dressed crab was very fresh with a lovely salad dressing, and the burger didn't disappoint."
• "The food was delicious, cooked nicely and served hot."

Cons:

• "The food is average and overpriced in comparison with more copiously garnished dishes."
• "We had cod and chips absolutely horrible greasy batter and no taste whatsoever extremely disappointed."
• "The hommous lacked seasoning tasted extremely bland and the pitta bread was of an aldi value quality."
• "As for the seafood platter -the tuna was burnt and overcooked, smoked salmon was warm and chips tasted like they were made in old cheap oil."
• "The pudding I was served tasted like it had been hanging around in the fridge for days and was dry."
• "The sea bass was a little too greasy, the seafood platter okay albeit underwhelming, little truly fresh food and a well overcooked piece of tuna."
• "Some of our food was burnt and cold."

Service

Pros:

• "Reasonable prices and good service."
• "Prompt and friendly service."
• "The staff as always were pleasant - unfortunately the food did not match the service."
• "Staff were lovely and the views are great."
• "The staff are so friendly and nothing is enough trouble."
• "The friendly staff worked hard and we were served in a reasonable time."
• "The staff were polite and friendly and the food was very nice and good value."

Cons:

• "We have been waiting for a long time to be served."
• "The wine and water was forgotten about and arrived way into the meal."
• "Bit understaffed on our visit and service was erratic."
• "When she came to take the order, she was quite rude towards us."
• "Upon arrival we were greeted by a question - have we got a booking... no smile, no hello... we felt awkward."
• "After sending two emails with no response we asked at the door, (my wife went up the stairs) if they could cater or adapt anything for a Vegan? Answer was 'sorry, NO'"
• "The waitress was very rude and unprofessional, which was very disappointing."