Platinum Laser Clinic Reviews Summary

Customer Service

Pros:

• "The customer service from Jeni and the team is amazing too."
• "They have an exceptional way of making you feel at ease and comfortable."
• "The service is absolutely great, Jen & the team is incredibly professional and friendly."
• "You have been great along with girls at reception it's always a friendly atmosphere."
• "Everyone is super friendly."
• "Jenny and her team perform treatments to the highest standards."
• "The staff are so friendly and made my treatment a comfortable experience."
• "The lovely team at platinum laser are always really welcoming."

Cons:

• "There was no apology or explanation as to why this happened."
• "She had the call on loud speaker and was banging around doing what she was doing."
• "I always find that they run late with appointments."
• "They are very pushy with products."
• "Jenny is really rude and if you have something negative to say, she talks over you."
• "Was spoken to so rudely by the owner on having to cancel my 10 am appointment."

Facial Treatments

Pros:

• "I am addicted to the hydra-facials, literally the best thing for my skin."
• "Since becoming a client of Jen's my skin has truly improved and become more radiant."
• "I've been getting laser treatments, microneedling, and Clear Lift procedures done here, and the results have been phenomenal."
• "Thank you so much Jen for my treatment yesterday 🙏 it's always a pleasure coming into your clinic, so relaxing and soothing."
• "I recently visited Platinum Laser Clinic for a HydraFacial treatment, and I am thrilled to share my outstanding experience."
• "Been coming to the clinic since 2021, and each experience is always fantastic."
• "I bought the hydra facial with Hyal skin booster treatment after seeing the results from other clients."
• "I have had amazing results from just 1 visit and a 6 month break before my 2nd session and have seen 90 percent reduction already!"

Cons:

• "PLEASE DO NOT USE THIS COMPANY! I would give this 0 stars if I could. I have never experienced such a bad laser clinic with the lowest hygiene standards."
• "I've had 3 clear lifts so far and the results are amazing. Jenny and her team perform treatments to the highest standards and the results really do speak for themselves."
• "The clinic is nice and clean. Jenny and her team are highly skilled professionals and really friendly."
• "My skin had acne scarring and active acne which has completely cleared up with ipixel and I have glowing and clear skin since."
• "The treatment was amazing. This place is really worth it. I would definitely recommend 100%"

Laser Hair Removal

Pros:

• "The hair removal is genuinely life changing, so effective and I have been so delighted with the results I have."
• "The overall experience of having laser hair removal has been so positive, all the staff are so lovely and make me feel so comfortable."
• "After three sessions i can already tell a huge different and would recommend to anyone who is thinking about having it done to attend Platinum Laser Clinic."
• "I can honestly say the laser used at PLC is amazing. I have started a course of face, underarms and arms laser and after my first session I didn’t need to remove any hair for atleast 3/4 weeks which is amazing for my hair growth."
• "Great service by Jenny and her team. The laser technology is advanced and I’ve seen a great reduction in hair growth."
• "Laser has been the best investment and after only two sessions, I’ve noticed a huge difference already."
• "I have had amazing results from just 1 visit and a 6 month break before my 2nd session and have seen 90 percent reduction already!"
• "I have had four sessions of laser now and seen a drastic reduction in hair growth, which has been painless."

Cons:

• "We thought it was good until I had 7 sessions and still no difference same with my daughter we then went to a different clinic and they said they have been doing it all wrong and we should be hair free, never using platinum laser clinic again just conning everyone out of money."
• "I read all of the poor reviews before posting mine and they all have the exact same response from the owner."
• "I've honestly had a fantastic experience once again at Platinum Laser Clinic. I initially visited a few years back for a series of treatments following a really bad experience at another laser clinic."
• "Ive been coming to the clinic since March and am always so welcomed and feel really comfortable around the team!"
• "The laser hair removal treatment is truly amazing at PLC. I first did on my face and now booked for underarms as well. Not only is the hair gone but the pigmentation has reduced as well."