Westbourne Spice Reviews Summary

Food Quality

Pros:

• "Food was delicious."
• "Ingredients all fresh. Spices balanced and sauce texture just right."
• "Superb quality food, we have never had a bad meal here."
• "Unbelievable curries, the best customer service I've received at a restaurant in a long time and just all in all, an excellent experience."
• "The food here was beautiful. The nicest seekh kebabs I've ever had."
• "The food was delicious, fresh and hot and I have never had as many tasty chutneys with popadoms!"
• "Food is excellent, never had a bad meal in the time I have been going over the years."

Cons:

• "Prices have been creeping up and the early bird offer is no longer the great deal that it once was."
• "Having had a curry from all over Leeds, I wouldn't recommend Westbourne Spice as a top curry house."
• "Sadly, the food which has been very good on previous visits, was also well below the normal standard."
• "Very disappointing food - ordered prawn biriyani, requested midly spiced. Got a large mound of pilau rice with prawns in it, tiny side salad (?!) with small bowl of watery sauce containing chick peas. Too spicy hot to eat, no vegetables, massively over priced for what it was."
• "But, the food is very average - nothing I couldn't cook at home, and better."
• "The Curry's were lacking and uninspiring in taste."
• "In the Korma there were pieces of chicken that were hard or chewy."

Service

Pros:

• "The staff are very attentive and friendly."
• "Kind friendly faces soon as we walked in were greeted by a lovely gentleman."
• "It was nice to see a team that were happy smiley :) and looked like they enjoyed their jobs."
• "All the waiters were polite and friendly and went overboard to make our visit one to remember."
• "The service was nice and friendly especially Thiab who took my toddler for a walk around during our main course."
• "The service was excellent by all the staff."
• "The service was exceptional."

Cons:

• "They initially forgot we ordered started and brought our mains out first."
• "The waiters phone went off while he was serving us which is plain rude."
• "They brought me a wrong starter, but a genuine mistake, and it looked nice so I decided to be adventurous and try it instead of the one I'd ordered."
• "The mans attitude was horrible, very patronising manner and not wanting to make things right."
• "Visited westbourne with friends on 13 August not happy at all no customer service the food was cold the manger nt was proffesional at all he was to busy on his mobile the waiters disnt serve right not coming bak."
• "The meals ordered for my wife and myself did not arrive."
• "We ordered a pickle tray to start with, while enjoying our first popadoms our main, rice, garlic bread were brought, before even asking had we finished! Our starters were placed on top of our main plates."

Ambience

Pros:

• "The restaurant is very tastefully decorated."
• "Great ambience, fantastic staff, fantastic food."
• "Fantastic decor and well spaced layout with relaxed unhurried atmosphere."
• "Really nicely decorated & good atmosphere."
• "It's always busy with a nice atmosphere (i.e. You can't hear a pin drop, vibrant atmosphere)."
• "Lively vibe."
• "First of all I loved the red tone lighting which gave the restaurant a great atmosphere."

Cons:

• "Dietary Requirements are NOT very well catered for here."
• "Very disappointed on our last visit... they have started playing very loud unpleasant music, not the traditional Indian music, having a conversation meant everyone was having to shout nightclub style which raised the volume even more."
• "The strong red lighting could do with toning down, it gave us all an headache on our last visit."
• "It was jammed pack far too busy very hard to social distance!!!! Some waiters wearing masks some weren't."
• "Service wasn't great and it became tiresome fending off the waiters trying to get more expensive drinks into you."
• "The sight of waiters, who seemed not to be getting on well with each other, literally running around the floor, was unacceptable."
• "Some of the waiters would benefit from a slightly softer customer tone."

Value

Pros:

• "The early bird menu is fantastic value and can’t be beaten."
• "Consistently good food, very reasonable prices."
• "Great value for money."
• "Exceptional food and service. We were surprised at the size of the early bird menu - lots of choice and great value."
• "Very good value and they really don't scrimp on portion sizes either."
• "The early bird menu, Monday to Wednesday, 5pm-9pm is particularly good value. Four courses for £9.95."
• "The menu is quite pricey however the food is of excellent quality so I have no problem with this, I'd rather pay more for quality."

Cons:

• "When the bill came they'd only deducted money for 2 of the curries."
• "Drinks a bit on the pricey side."
• "Food discount that they are listed under on the meerkat 2-4-1 they honoured but said they were signed up for?"
• "Only down side of my wife's dish it was a little too hot for her gentle palette."
• "One consideration, if you have a sporty/low car, be careful driving down into the bottom car park as just with the speedbump and the nature of the incline downhill, you may bottom your car out."