Royal Ship, Dolgellau Reviews Summary

Accommodation

Pros:

• "The rooms were spacious and with everything you could need."
• "Beds are amazingly comfortable."
• "Fabulous hotel rooms - modern, spacious, clean and welcoming."
• "A large, comfortable, spotlessly clean room."
• "Room looked to be recently renovated with lots of space and comfy beds."
• "Rooms were wonderfully renovated."
• "Hotel room very elegant and comfy, good coffee/tea/hot chocs in room."

Cons:

• "Mine was smaller and scruffier (marks on walls, scratched doors etc.)."
• "The rooms are little old fashion."
• "The whole upstairs area looks worn and needs some TLC."
• "On arrival, the bed did seem to be sloping down towards the headboard and the mattress felt pretty worn."
• "There was a bad drains smell in the bathroom and the room didn’t smell fresh due to this."
• "Small issue of radiator stat not working so room was hot."
• "Room a bit cold on entry."

Service

Pros:

• "Friendly service and very dog friendly."
• "Staff very friendly and helpful."
• "Exceptional staff: very attentive and accommodating."
• "The staff were all very high quality."
• "Staff being extremely friendly upon arrival."
• "Staff exceptionally pleasant and helpful."
• "All staff we encountered were pleasant, smiley and chatty."

Cons:

• "We were promptly told he couldn’t eat his sandwich."
• "However, our waiter was chewing gum throughout both drinks and meal orders quite loudly to the point where it made us all feel uncomfortable."
• "Very disappointed with the service, especially from the manager John."
• "Poor communication and disappointing service."
• "Very grumpy waitress."
• "Poor service, the girls behind the bar were more interested in talking about how cheap they could get pitchers of drink elsewhere and eating sweets."
• "Service very slow."

Food

Pros:

• "The food and drinks were nice, but there was hardly any choice left on the menu as they had sold out of most things."
• "The food was also lovely although we only had one evening meal here the lamb hot pot was delicious."
• "Food was lovely and a great selection of drinks too."
• "The food was fabulous, we both had the bbq chicken with salad and chips."
• "The food was incredible and the drinks refreshing."
• "The food was generally of a very high quality, and we thoroughly enjoyed it!"
• "Food and desserts taste homemade and delicious."

Cons:

• "The Sunday roast was mediocre; parsnips had a raw middle and the chicken supreme is misleading on the menu."
• "My partner ordered the hanging kebab for main which was not hanging at all, and it was really dry and not nicely cooked."
• "My other friend's mushroom Wellington was soggy and microwaved."
• "The pitta bread and chicken were so dry I struggled to swallow them."
• "The beef pie, ok but the veg was fair, scoops of mash were thick skinned, couldn't cut the cabbage as tough as old boots."
• "The food left a lot to be desired."
• "Really poor service, food dried out."