The Berkeley - JD Wetherspoon Reviews Summary

Staff and Service

Pros:

• "Stopped of here for a few ciders and was welcomed by a happy smiling face of the barman service was quick and so friendly."
• "Staff now have enbac/ d10 on hand all the time so the tables get cleaned now."
• "The staff were all perfectly pleasant."
• "Fran was the most fantastic woman ever! I was experiencing a horrible time with some other people but Fran was amazing."
• "Very friendly and helpful staff."
• "Staff are friendly and very helpful."
• "The staff are always very friendly and helpful."

Cons:

• "Awful, awful. Firstly staff rude. Young and very inexperienced, they were taking orders for food which they had run out of and it took 20 mins to tell us."
• "The staff are clearly rushed off their feet and are new so don't know table locations."
• "Unfriendly staff behind the bar, person who served me didn't ask 'is everything ok?'"
• "The staff were good but sadly very under staffed like all Weatherspoons it seems!"
• "Wow the only Wetherspoon where I felt the Staff were standoffish."
• "Very poor service and attitude from staff! Regularly visit wetherspoons when visiting places as always good value for money but the berkeley is the worst one ever yuk yuk yuk."
• "Poor service bar attenders need to concentrate on customer service rather than own conversations."

Food Quality

Pros:

• "Classic Wetherspoons food - delicious, inexpensive and fast."
• "Miners Benedict was lovely poached egg and black pudding breakfast."
• "The traditional breakfast is really nice, and the prices are quite reasonable."
• "Proper old spot and saw dust pub. But with option of food. And omg the food was amazing."
• "I tried couple wetherspoon in England, but this one got BEST FOOD! Everything was so fresh!"
• "The food here was particularly good."
• "The chicken strips were simply Lovely. Tender, tasty."

Cons:

• "Food cold when it arrived. Forgot part of my order."
• "Hubby ordered a mixed grill, steak was inedible couldn't even cut into it with a steak knife."
• "The breakfast came out quick, but I was served extremely snotty eggs."
• "The beans tasted very low grade and the whole breakfast could have been much hotter."
• "Hoping for some good food, but it fell below standard. Cold burger and bacon."
• "Food portions were tiny. My fish and chips appeared with no peas."
• "Was severed someone else's food then server the correct meal with raw chicken in the burger."

Cleanliness and Atmosphere

Pros:

• "Nice atmosphere."
• "Comfy atmosphere, friendly staff and cosy decor."
• "It is a beautiful building and has a really nice atmosphere."
• "Set in a beautiful historic building, it's a very chilled vibe here in the afternoon."
• "Adore the blue dome part of the ceiling."
• "The building itself is architecturally impressive and was very clean."
• "Toilets were clean."

Cons:

• "Good pint of ale but no other good points about this Wetherspoons. Sticky tables, pile of dirty plates."
• "Dirty pub with lots of flies hanging around :/ usually I love Wetherspoons, however I had to leave prematurely due to being so disgusted by the cleanliness."
• "Women's bathroom is filthy, I had spots on my hands after using the hand dryer."
• "As soon as I opened the door the smell of 10,000 years worth of rot hits me like a freight train."
• "Pretty much empty, but every table dirty with plates and glasses for entire duration."
• "Tables were dirty on arrival and the entire pub could do with a deep clean."
• "The table and floor were sticky."

Value and Pricing

Pros:

• "Always a deal to be had, especially with drinks!"
• "Standard Spoons menu, amazing value for money!!"
• "Great prices both food and drink."
• "Nice decor and the food is what you'd expect for the reasonable pricing."
• "You can also get unlimited refills for coffee for a low price."
• "Great drink selection and very reasonable prices as always from Wetherspoons."
• "All food and drink is respectability priced by high street/pub-chain standards."

Cons:

• "Waited over an hour and half for breakfast and had to get a refund in the end as had to go back to work Hungary."
• "They don’t serve everything that was listed in the ordered menu set, even if I paid the full price."
• "The food isn't the bargain it used to be."
• "One of the drinks was made incorrectly which was subsequently replace. Food was only Luke warm, the edges of both burger patties were burnt and overall the burger was exceptionally dry."
• "But half a mixed grill was missing, short changed on the scampi bits."
• "fod was didcusting sent it back twice then had a refund and me mate found a hair in his got stuck in his throat and was proper chocking his then got sent back too."
• "Heading back from a hike to the Clifton Suspension Bridge and popped in for lunch but frankly nope... Lackluster 12 minute wait for the drinks to arrive and then the food order was wrong."