Cherry Lane Tickhill Reviews Summary

Staff and Service

Pros:

• "Dog friendly, staff are also dog friendly and many have treats waiting to greet your little one."
• "The cafe in this place is first class."
• "Friendly helpful staff. 🙂"
• "Enjoy visiting Cherry Lane at Tickhill. Always find the customer service very helpful and polite."
• "Really helpful people are hard to find these days but Cherry Tree has some of the best."
• "Very polite and helpful staff."
• "The two members of staff who helped us were absolutely brilliant, nothing was too much trouble."

Cons:

• "Big garden centre and great choice. Only down side is when I asked a member of staff for some help he said he had to radio someone from the department he tried three times and nobody answered him."
• "Staff showed zero interest in fixing this or finding a temporary solution."
• "Not a dog friendly place at all and the staff are so rude!"
• "Staff member wasn't very helpful, said she would ask a manager and went to the checkout girl behind me and returned 2 seconds later saying sorry the manager can't help."
• "Made to look a fool and embarrassed beyond belief by a checkout operative who told me, no BELLOWED at me for attempting to pay for a photo frame with 3 £1 coins and a 50p piece 'It was unhygienic'."
• "Absolutely appalling second rate customer care from management."
• "Appalling customer service."

Cafe and Food

Pros:

• "Love this place,had a dinner it was lovely."
• "The cafe was great, lovely and cool food and drink all good and high standards in place for Covid."
• "Lovely cafe service was very friendly and the menu choices were good."
• "The cafe was really nice, the staff were lovely and we got a bit of a deal on the breakfasts."
• "Café is great really good home cooked food really yummy and their staff really are friendly in there."
• "The cafe serves lovely food, is very reasonably priced and has really nice welcoming staff - plus the coffee is great!"
• "Always enjoy visiting this garden centre and all the Christmas things in at the moment are great. The restaurant is great too and Sunday lunch is lovely."

Cons:

• "Just eaten birthday lunch with my husband and granddaughter in the watering can cafe, very disappointing I had cheese and tomato quiche, it was like very very rubbery and tasteless."
• "No problem with the garden centre itself, but the Wellington bistro has been very disappointing the last 2 times we've been."
• "Garden centre is good. However the cafe needs attention. The serving trays are disgusting and smelly, the teapots and milk jugs are filthy."
• "Garden area disorganised but adequate, food area very disappointing, undercooked food and what was cooked was cold."
• "Dog friendly the cafe is not! Tiny row of tables you are allowed to sit on with a pet which was stroppily pointed out to us."
• "I think serving dinner on cake plates and then charging £9/95 is daylight robbery."
• "Lunches looked lovely, but we just had coffee and cake, and were very disappointed, my cake was very dry, and Steve's scone was stale!"

Facilities and Layout

Pros:

• "Very clean, tidy and well presented."
• "Great garden centre, loads of plants at reasonable prices."
• "Tickhill garden centre has a good variety of plants at a reasonable price also they sell lots of different things food, household items and DIY hardware."
• "Great garden centre lots of different things to see a lovely cafe and large store selling food, homewears, clothes, hardware and pet food."
• "Cherry Lane Garden Centre is incredible it is not just a garden centre it has almost everything that you can think of. From Cuttlery and Utensils, to toys and games all the way to home furniture beds, cabinets, draws and dressing tables etc."
• "Well maintained plants for outdoor and indoor. Wheelchair friendly and big car park."
• "My favourite shopping venue, with a large variety of household goods, tools, toys, hardware, sweets, food plus gardening products."