Lady Green Garden Centre Reviews Summary

Staff and Service

Pros:

• "Throughout our time their different staff came over and were so very friendly and kind."
• "Member of staff on duty at entrance was pleasant and helpful."
• "Nice friendly and helpful staff."
• "I was able to order at the counter where very helpful staff were on hand."
• "Two of the staff Susan and Jenny are so welcoming and pleasant."
• "All staff are extremely helpful."
• "Can't praise staff enough today. Friendly, helpful and on the ball."

Cons:

• "Being a carer for my husband who is in a wheelchair, I found the access hard work."
• "Food expensive. The staff could not get the order correct."
• "STAFF NOT INTERESTED ALSO OVER CHARGED FOR TWO ROUNDS OF TOAST £5.50."
• "Service is absolutely appalling."
• "The lady on the checkout today was quite frankly shocking."
• "Unfortunately we found the rest of the staff uneasy in their job and to be honest not very happy!!"
• "Arrived for breakfast on a Saturday morning not very busy, ordered 2 hearty breakfasts, breakfasts arrived very quickly, plates dumped on the table."

Food Quality

Pros:

• "Fabulous food served by polite and friendly staff."
• "Superb food at the restaurant.. Im very fond of a good Pie... Can honestly say.. best chips and Pie Ive tasted all Year."
• "Great cream tea with loads of cream and jam on large, fresh, scones."
• "The food isn’t cheap, but very good quality and good portions."
• "The food which smells wonderful and has beautiful setting."
• "Great baguettes. Good service even when Christmas-busy."
• "The restaurant well that's another thing entirely food to die for great menu fab cakes mouth is watering just thinking about them it's the place for a snack or a meal."

Cons:

• "What a rip off, £6.95 for what can only be called a small breakfast."
• "There was very little food on offer."
• "Had to wait over an hour for the food to arrive and when it did the taste was revolting."
• "The wife had a mixed quiche platter with rice salad .. which consisted of one type of quiche and salad without rice (again zero dressing) the quiche had been nuked in the microwave and the pastry turned to mush ..."
• "The food we had at the restaurant was awful. The quiche was tasteless and rubbery."
• "Cafe has really gone downhill the food is tasteless and super expensive."
• "Very disappointing breakfast."

Facilities and Accessibility

Pros:

• "Now reopen with sensible restrictions in place."
• "Nice place, free parking, nice cafe, lake, garden centre, easy disabled access."
• "Really enjoyed our visit to Lady Green, had a lovely afternoon tea and enjoyed browsing in the garden centre and gift shop."
• "The outdoor area is beautiful - worth a visit even if you don't want/need or buy anything!!"
• "Has wheelchairs for customers to loan."
• "Fantastic garden centre, easy to park and disabled parking when available as gets busy."
• "Very easy parking at the pick up area and friendly members of staff."

Cons:

• "Disappointed as plants didnt seem as healthy & poor choice around."
• "The range of plants seems smaller and less interesting."
• "Some things are just plain overpriced."
• "Talk about over priced will not be going back, I would discourage anyone from visiting."
• "The garden centre itself is super expensive it's often almost 50% cheaper to go next door."
• "You could easily get items much cheaper somewhere else (especially plants, planting stuff snd furniture)."
• "Some areas are gravel which is a no go also pallets left on paved areas making navigation difficult."

Ambience and Experience

Pros:

• "Gorgeous garden centre, full of lots of gifts as well as garden merchandise."
• "What a wonderful garden centre that is so much more."
• "Love the mix of goodies on display here."
• "The plants are looked after, and the condition is excellent."
• "Their plant section is amazing."
• "This garden centre has a lovely coffee shop."
• "The whole place is tastefully designed and laid out, the outside being especially pleasant and thoughtfully arranged."

Cons:

• "That's a big disappointment."
• "Another garden centre. It is very similar to all the rest of the garden centres in the UK."
• "The garden centre is great, but the cafe food is weak."
• "The cafe was a bit of an eye opener, dirty chocolate machine, mold on window ledges and the tables were not clean."
• "It's OK but was better when it was an independent business."
• "Visited August 2022 for first time in a long while. How sad to see the way it has gone."
• "The cafe has very friendly staff."