Savoy Theatre Reviews Summary

Theatre Experience

Pros:

• "The theatre is comfortable and very spacious."
• "Beautiful Art Deco theatre in the same building as the famous savoy hotel."
• "The theatre isn't vast so there's a good view from virtually all the seats."
• "The theatre itself is larger than it seems on the outside, as the main auditorium is actually underground."
• "Theatre is unusual in being inverted; you walk down two levels for the Stalls, one level for the Circle."
• "The Savoy Theatre is a lovely old building, located along The Strand, with lots of history and still puts on some great shows like the new Andrew Lloyd Webber production of Sunset Boulevard."
• "The theatre had great seating. And the atmosphere was great!"

Cons:

• "To get to our sears was a nightmare though. 4 floors of tight stairs up and down...not doable for a disabled person."
• "Like most theatres the seats are cramped with little leg room."
• "The only other issue was the heat, the full theatre means the the upper circle gets extremely hot."
• "One of the worst theaters I have been in London. There is no ventilation, during the musical there was no air to breathe and it was extremely hot."
• "The theatre is extremely cramped where we sat in dress circle."
• "The theatre is very nice but the grand circle is very steep."
• "The entire auditorium was warm and stuffy throughout the performance with very little fresh air."

Staff and Service

Pros:

• "Friendly efficient staff on doors."
• "The staff were really helpful and welcoming."
• "Staff went out of their way to accommodate."
• "The staff were all very friendly and helpful."
• "Staff were helpful and snacks were outrageously priced as usual but all adds to the theatre experience."
• "The staff was also patient, attentive, approachable and professional."
• "The theatre and all its staff were just wonderful to my wife and I all evening."

Cons:

• "Terrible drinks service - two out of three bar staff at the stalls bar were unable to open a wine bottle."
• "Staff was extremely rude treated like cattle!"
• "Service generally wasn't great, with everyone being cramped in waiting to enter the auditorium with no staff present to open the doors."
• "The staff who manned our part were so unhappy."
• "Staff is rude and disrespectful. We arrived on time and were told we could go to the toilet."
• "Absolutely disgusting service. I was not late and the queue was very long."
• "The service was by far the worst part of the experience."

Accessibility and Comfort

Pros:

• "The venue is very easy to find and once you walk in you literally go up a few steps then you are level to the balcony."
• "All seats appeared to have decent views."
• "Not a bad seat in the theatre and very cool considering the theatre is pretty much all underground."
• "The theatre sits hundreds of people and gives a great view to the audience."
• "The seats are relatively roomy for a theatre and has lots of leg room."
• "The seats had good legroom and were comfortable."
• "Small and intimate theatre so you feel very close to the stage."

Cons:

• "The Grand Circle area of the Theatre, which did have some restricted veiwing to the stage itself. I found to be very uncomfortable, very cramped with lack of space - serious lack of leg room."
• "The theatre was quite narrow and your view may get blocked if a large person sits in front of you."
• "The views of the full stage are obstructed from only 15 rows back in the stalls due to a very low hanging dress circle."
• "The height of the circle is very noticeable from rear stalls as it cuts off the view of the top of stage."
• "Our seats in the Grand Circle were very cramped with very little leg room."
• "The seats were also very narrow."
• "Seating in extremely uncomfortable, ladies restroom is old and doesn’t seem to be cleaned very often."

Facilities

Pros:

• "Plenty of bars on each level as well as good restroom facilities."
• "The lounge is beautiful and savoury nibbles were laid out waiting for us."
• "Bar service and ordering was efficient. Good egress from stall level helped at the end of the evening."
• "The service in the Ambassadors Lounge was exemplary."
• "Toilets were plentiful and clean."
• "Nice clean toilets."
• "The bathrooms were easy to find and very clean."

Cons:

• "The bar is a bit of a tight squeeze but if you order drinks for the 2nd act you can just walk in and pick the drinks up."
• "The bathrooms are small as in all these old theatre buildings and there are not many places for you to wait when you get inside."
• "Toilets were not nice at all.. considering the type of place you are in and in London kind of expect toilet roll in the all toilets."
• "First off the toilets are unisex and there are just two toilets, so expect to queue for a long time if you are caught short."
• "In the toilet on the ground floor, 3 toilets were out of use. This is really poor and caused ridiculous queues for the women."
• "The toilets left something to be desired, old and smelly."
• "The bars had almost no seating areas."