Trafalgar Theatre Reviews Summary

Seating Comfort

Pros:

• "The seating (Studio 1) itself has plenty of leg room."
• "The seats give you great legroom!"
• "Seats were comfortable and view of the stage was excellent."
• "Seating very comfortable, and roomy, (At 192cms, this was particularly appreciated)."
• "The seats are rather comfortable."
• "Seats very comfortable with a good view from all seats."
• "Fairly comfortable seats."

Cons:

• "The seating was a bit uncomfortable causing numb bum although view from row G was very good."
• "The larger has quite a lot of seating with minimum leg room."
• "Sat in row N. No leg room, no bum room, no arm room."
• "Went to see jersey boys last night, they were great but the seating was too cramped."
• "Seats in this theater are a bit awkward. There are no arm rests separating each seat so you are arm and arm with the person next to you."
• "Seriously disappointing seating configuration to see an amazing performance. No arm rests and it feels like you are sitting in a rigid office chair for 3 hours."
• "Horrible, horrible seating. Unless you have an empty spot next to you, expect to get to know your fellow audience members on either side of you very well."

Staff and Service

Pros:

• "There was a wonderful atmosphere & all of the staff were really helpful & friendly."
• "Staff very helpful and friendly, drinks were cheap for central London."
• "The staff are friendly and very informative from the staff at the door to the bar and to the sides of the seating area."
• "Theater staff was very hospitable."
• "The staff at the theatre were amazing, courteous, professional and so friendly - well done to all, they were all truly lovely."
• "All the staff are very pleasant and friendly making a visit a great experience."
• "The staff will take care of you and point you in the right direction. I found them friendly and very helpful."

Cons:

• "One of the ushers was pretty rude the last time I went."
• "One poor person dared rustle their overpriced packet of sweets and the usher was on them faster than... well you get the idea."
• "Not only was the performance terrible - apparently I leaned too far forward in my chair... and a large women 'security guard' promptly came over and hit me on the shoulder telling me to sit back."
• "No checking of Covid status at all though, unlike other theatres I've been to."
• "I don't believe that anything will be done about this problem, until the bar profits fall."
• "The customer experience is quite poor."
• "Service as one would expect, food disappointing."

Facilities and Accessibility

Pros:

• "There is a small bar at the entrance and a larger bar in the basement."
• "Easy to find, only a couple of hundred yards from Trafalgar Square."
• "Lovely small space, not enough loos."
• "The theatre itself is well designed and the stage view excellent from all seats, as far as I could tell."
• "Nice smaller theater located a few steps off Trafalgar square that's right at the Underground, very convenient to get to and from most places."
• "Great transport links though, and if you know the area, there are plenty of parking opportunities on nearby streets."
• "A really lovely theatre right next to Trafalgar Square."

Cons:

• "It's a tiny venue with a minute offering and the play we went to watch was terrible."
• "This is a nice little theatre. However, the air conditioning was on full blast so we spent the whole of the performance of Jersey Boys sitting in our coats, which made it very uncomfortable."
• "Ladies toilets near the stalls inadequate, only three toilets and the queue went from the ladies to the door to the stalls."
• "Corridors are too narrow and it takes a painful amount of time to get out of the theatre."
• "Can be a bit cramped round the bar area before and during the interval."
• "In the intermission I used the toilet & the mens room was very, very tiny no room to move."
• "They are also in need of more ladies toilets!"

Performance and Atmosphere

Pros:

• "Plays, Actors and Staff are amazing."
• "The actual stage show was perfect no faults but what did spoil it no camera no singing or clapping I found very difficult to show appreciation."
• "The audience really becomes a part of the production with the way the theater is set up."
• "The story really kept you engaged and the music was catchy."
• "The show is pricy yes but I really think you get more than your money as you will see one of the best show and performance in your life."
• "Would highly recommend going to see Jersey Boys here."
• "Saw a great show here, Jersey Boys, which I would recommend."

Cons:

• "This is not a performance where you can sing or dance along, if you even mime to the songs you are told to be quiet."
• "Sitting on the lower section at the back you cannot see the top of the stage."
• "Acoustic were not so great (row n)."
• "We were duped! They advertise the original cast of Jersey Boys in all the marketing material... The cast was off key."
• "The show seemed different to the production I saw 9 years ago."
• "The show was a bit long winded but the musical sections were very good."
• "The theatre itself is small and quite intimate and the show was excellent."