Bancone Covent Garden Reviews Summary

Food Quality

Pros:

• "The pasta is exceptional and the flavours are very well balanced."
• "Absolutely loved the brilliant pasta, and the Bitters, Grape & Soda was a delightful choice."
• "Ordered the silk handkerchiefs and I kid you not I finished it within minutes! Incredibly tasty."
• "The handmade silk handkerchiefs are stand out."
• "Great pastas with a delicate mixture of flavours and textures."
• "Best pasta ever! Absolutely amazing."
• "Love, love, love this place. The pasta was lovely, freshly made."
• "Wow what a great place, stunning food and made with such care and precision."

Cons:

• "Pasta portions were small for the price. If you’ve been to Italy, you know pasta portions are rarely small."
• "The food is nice, but not very memorable."
• "Mains: Pasta texture is great but overall disappointing in taste."
• "Is Mafalde supposed to be like this? I think the mafalde is undercooked."
• "The second waitress (we had three over 2 hours) was very nice and friendly."
• "The food took more than half an hour to arrive."
• "The food was okay, none of the dishes were particularly memorable."
• "Unfortunately, my pasta wasn’t hot, I thought all the pastas are supposed to be hot."

Service Quality

Pros:

• "Kudos to Edgar, for his exceptional service. His attentiveness, knowledge of the menu and genuine enthusiasm truly stood out."
• "The staff are helpful and friendly. I made an error in my reservations, managed to get us a table despite the busy evening."
• "Natalie is a sweetheart, who provided me with recommendations in the area for pubs and such. Elijah is a masterful martini craftsman."
• "The staff was super accommodating even though we didn’t have a reservation and the place was PACKED."
• "The team were super attentive and helpful when asking for suggestions."
• "Also, staffs were lovely and helpful."
• "Really great space and we had a lovely waitress looking after us."
• "The only reason why I’m subtracting one star is because my friends portion was very small."

Cons:

• "Service was incredibly slow. Servers were polite but lacked awareness."
• "Poor experience for me. Wait staff were not very attentive."
• "The service was fine but a bit pushy for ordering more and more all the time."
• "Service was slightly slow on all accounts, but not too noticeable."
• "Service is very friendly, but it was difficult to find them to order and to get the bill and cash was also refused for payment."
• "Very average. Struggling to understand the hype around this place."
• "The service was not friendly or attentive, the food was below average."
• "Service was sketchy at the start, but Edgar (Ed) made my wife and I feel very welcome."

Ambiance and Atmosphere

Pros:

• "Highly recommended for these seeking a refined yet cozy dining atmosphere in the heart of London."
• "Loved the pasta and the cocktails there. It's a really small and busy restaurant, so we ended up sitting at the bar."
• "The space is so cute. The staff was super accommodating."
• "The restaurant was already full when we went around 4:30, only a handful of people were able to get a table as a walk-in."
• "Great wine list, even if you pick something you don’t know it’s always delicious."
• "This place is a real gem, everything is perfect: food, service, wines, drinks prices."
• "Great evening out for my wife’s birthday. Service was impeccable."
• "Love this menu, I can never pick just one pasta main."

Cons:

• "The whole venue is a tight squeeze. This might be part of the experience but I prefer to have a bit more space."
• "The place itself is beautifuly set and the staff are kind."
• "The tables are a little cramped together and the chair backs a little uncomfortable because they're only half height backs."
• "Atmosphere is more akin to a fast food than a proper Restaurant."
• "The place is TINY."
• "The restaurant was very busy and space is at a premium."
• "While seating is not conventional, we had a birds eye view of the chefs hard at work on the pasta dishes."
• "The food was amazing, which you would expect as this restaurant holds a Bib Gourmand award from Michelin."