HOLDSWORTH HOUSE HOTEL AND RESTAURANT Reviews Summary

Location & Surroundings

Pros:

• "Stunning location and beautiful surroundings."
• "The building is very old and looked very picturesque in the snow and frost."
• "The hotel is set in nice grounds."
• "Additionally, the grounds and gardens are beautiful."
• "The external is beautiful and very picturesque."
• "The house and gardens are even more stunning now."
• "Gardens are beautiful and it was great weather for us to sit and have a drink in the wonderfully landscaped garden."

Cons:

• "The hotel is in bad need of a total revamp."
• "Overrated and expensive."
• "With extortionate prices such as £2.50 for a half of lemonade, surely this profit should be used to improve the hotel and service."
• "Stayed all day and night, it was a poorly planned and expensive venue."
• "The location is not brilliant."
• "Slightly out of town but that is to be expected of a 17C manor house."
• "If we knew there was a large wedding party being held on the same day we would have looked elsewhere for a quite romantic getaway."

Staff & Service

Pros:

• "Staff were all so friendly and helpful."
• "The staff were very friendly."
• "The staff were incredibly helpful all throughout."
• "Nothing was too much trouble for the staff who were all polite and friendly."
• "Staff very polite & helpful but waiting staff lacking some knowledge on some bits."
• "The staff from Reception, bar staff, restaurant staff and housekeeping were all fabulous very courteous and helpful (couldn't do enough for you)."
• "The staff were very friendly and attentive."

Cons:

• "When we arrived the staff were very attentive but as the evening wore on not attentive at all."
• "Some staff were very unsure about the food and didn't know much about the vegetarian/vegan options."
• "What spoilt it was the attitude of the breakfast waitresses the following morning."
• "Staff appear very young/inexperienced and not particularly fast."
• "With some members of staff a little abrasive in the morning."
• "Service was very slow in here."
• "The bar staff are VERY slow at serving."

Rooms & Comfort

Pros:

• "The room was nicely presented, with a comfortable bed."
• "The rooms are very comfortable."
• "The twin room I shared with a friend was very comfortable with tea/coffee making facilities and plenty big enough for both of us."
• "Our room was pleasant."
• "Rooms are really lovely & spotlessly clean."
• "Rooms were lovely & friendly staff."
• "A lovely comfortable, quiet room."

Cons:

• "We had room 29 which unfortunately is opposite a fire door so you can hear lots of coming and going on the corridor."
• "The 'attic' rooms... you're over 6 foot tall!!"
• "Rooms were nice but nothing special, great beds, but low ceiling (sloping roof) had to open the window so i didn't hit my head."
• "The rooms would benefit from blackout curtains."
• "The small window in the room has a blind but as there is a security light in the carpark this needs a blackout blind."
• "The room this time was very small, a little damp and not so nice to stay in in this weather."
• "The beds were not comfy."

Food & Dining

Pros:

• "Afternoon tea scones and sandwiches were delicious though the cakes were just so so."
• "Delectable panacotta, gorgeous ginger cake, feather light scones and scrummy sandwiches."
• "The 4 course wedding breakfast was excellent."
• "The food was delicious and they were very attentive when detailing the plan for the day."
• "The food was exceptional and nothing was rushed."
• "Dinner was delicious and the presentation of food superb."
• "The food is superb, and well presented too."

Cons:

• "Clementine dessert was rubbish. Nice presentation but it tasted like snow with no real flavour to it."
• "Dinner was good but not notable."
• "The food was in our opinion overpriced and of average standard."
• "Our cooked breakfast was a bit bland, the black pudding was underwhelming."
• "Food was ok.... nothing to shout about, the main meal was standard, a bit like a frozen meal box and the night buffet was tepid and lacking flavour."
• "The only criticism I would make would be of the quality of the food."
• "Food was not worth the money sorry."