Pennine Manor Hotel Reviews Summary

Room Quality

Pros:

• "Beautifully decorated rooms with the comfiest beds, plush bedding and towels and luxury bathroom items."
• "The room was nice and cosy, even though it's a hotel with a view, our room was a room with a view of the car park."
• "The room was spacious, called a Superior room and, it was good for what we needed."
• "Room well decorated, clean and all facilities excellent."
• "The rooms were lovely the food was great."
• "The rooms are well equipped with very comfortable beds."
• "The rooms were compact and cosy."

Cons:

• "I was over in Huddersfield for work. After checking in and going to my room I was shocked to find how unclean the room was, more so during times of covid."
• "I had the worst night ever I could not sleep because there was a boiler system right near the room or somewhere near the room."
• "Rooms are in direct need of a paint job, bathroom was run down looking but clean."
• "Sadly let down cramped and shabby rooms with (in my room) incredibly uncomfortable beds."
• "The rooms are quite shabby and in dire need of some upgrading."
• "The furniture is somewhat tired in the rooms and especially the bar and restaurant."
• "Room 28 needs the heating turned down a new mattress as it's lumpy and bumpy."

Staff and Service

Pros:

• "Staff are always friendly and helpful."
• "The Staff were very welcoming and helpful."
• "The staff were extremely friendly and helpful."
• "All the staff were so friendly."
• "The staff were really kind to me."
• "The staff were out of this world."
• "The staff are very friendly and accommodating."

Cons:

• "The manger was shouting and swearing at members of staff in front of us as the customers."
• "Sadly, the rest of the staff were either too busy on their phones to even acknowledge us, or they walked around looking very grumpy and unhappy."
• "I can’t believe the disgraceful language used by Nick Stones towards the staff!!!"
• "Arrived no meet and greet, in fact no bar staff."
• "The staff need to be re-trained by either Rebecca or Josh, as their friendliness and professionalism were exceptional."

Food Quality

Pros:

• "The food is 5star we had the lamb and I have to say it was the best meal we had ever had."
• "The food for the reception was amazing and generous."
• "The restaurant and bar are cosy and the food was (Oct 2019) delicious."
• "The food was first-class."
• "We took the 6 course tasting menu and were amazed by the quality, taste, originality and presentation of the individual items."
• "The Food was absolutely beautiful. The best roast we have ever had."
• "Food was excellent and so was menu choice."

Cons:

• "My wife's steak med/well this was very over cooked. Her chips were unedible, again overcooked and left to go cold and chewy."
• "This was a contender for the worst meal I have ever had."
• "The vegan main was pretty bad basically the same as the veggie main without cheese."
• "The meal was awful."
• "The pate was bland and the salad not fresh."
• "As for the room…filthy. Dirty bedding and hair filled plug holes."
• "Absolutely TERRIBLE breakfast."