Peri Bros (Manor Park) Reviews Summary

Food Quality

Pros:

• "The chicken is perfectly cooked with melting cheese."
• "Their churros are amazing! Still craving it! Definitely worth ordering from peri bros!"
• "Wings are delightful and taste premium."
• "The food they do is excellent and much better value than the other peri chicken places."
• "The jalapeno cheese poppers were delicious! All very fresh and tasty!"
• "The chicken and the el mariachii burger was really nice tender and juicy."
• "Everytime I've gone here I've found that the chicken is a always very fresh and juicy."

Cons:

• "Minus point for char grilled veg as it was mainly onions but generous chips portion."
• "The chips were overcooked. The wings were old and brown."
• "Chicken was massively over cooked."
• "The classic chicken burger was over cooked, tough to chew on."
• "Had the smash bro burger and it had no taste whatsoever."
• "The sauces were horrid and look like they were taken from my toilet."
• "The Smash burger was dry, definitely not good quality beef and definitely not the 80/20 beef to fat ratio."

Customer Service

Pros:

• "The cleanliness of restaurant is second to none."
• "Amazing place. Staff were very attentive."
• "Very clean and hygienic, staff are friendly and courteous."
• "Staff were very friendly. They provided dates and bottled water free of charge to break our fast."
• "The restaurant looks fantastic, the food is amazing I love it, the time I spend in the restaurant is nice, the customer service provide by Arif is exceptional."
• "The staff members were attentive, knowledgeable, and passionate about what they do."
• "Great customer service..... Very interactive and polite... Good burgers."

Cons:

• "Worst customer service ever! Kept waiting 1.5 hours for food and cancelled 4mins before due time ended."
• "Do not go here! ...the chef was BLOWING on our chicken as he was cooking, like literally BLOWING…in front of the manager."
• "Personally would avoid. Gentleman who dealt with us at the til once we asked for refund was sort of laughing or chuckling during our interaction which rubbed my partner up the wrong way."
• "The man serving on the till was rude/ignoring and laughed in my face when I attempted to complain."
• "Peri bros Lied about 50% off for two weeks, they opened on 25th June and today is 4th July. It’s not been two weeks. We went to eat today, they said 50% off finished last week. Very disappointed 👎🏻"
• "POOR Service. Guy taking 15min to take order from each customers as a result created a que where people were waiting an hour to place an order."
• "Poor experience on multiple occasions. Such a shame as the food is decent. Very arrogant over the phone from one of the staff members."

Atmosphere & Cleanliness

Pros:

• "You want quality food, you want a great atmosphere, you want nice clean spacious seating..Gooooo Peri!"
• "Once I saw the shop I knew what love at first site really meant."
• "Clean interior though the loo needs a little work."
• "The ambiance of the place was also worth mentioning. Clean, well-maintained, and thoughtfully designed."
• "Great staff as well! Nandos, step aside please😊"
• "The store is so clean and the staff are very friendly/professional- you guys are a gem around here, thank you to you all."
• "Shop decor was really nice and more importantly very clean."

Cons:

• "hi there the all the food arrived cold plus the chicken not clean at all there was feathers still on the chicken wings it put me off I had to bin all the food feeling sick .... disgusting never again not clean at all."
• "If I could give this place zero stars I would. Utterly disgusting."
• "I want my money back because we spend a lot of money specially waiting for a good food it’s disgusting would never eat that again especially with plastic!"
• "Came home opened bag and saw totally burned and hard as a rock hot dog bun was broken and half missing sausage was hard because it was burned."
• "Employees were cooking without covering hair and were sweating badly (unhygienic atmosphere), guys wake up... you are serving food."
• "Food leftovers from the people who ate before just laying around despite us asking 4 times for it to be cleaned."
• "When I showed the staff members about the blood and I said would you like me to report it to health officer the lady tried to grab the plate of me."