Green Lady Reviews Summary

Service and Staff

Pros:

• "Simon, Adam and the rest of the staff are superb, nothing is ever too much trouble and they're very accommodating."
• "Service is swift and I can honestly say I've not had a bad meal here in all my visits."
• "Great atmosphere throughout the establishment, Bar attendees had been very informative about car parking information."
• "The booking process was very efficient and on the day we got good service and enjoyable food."
• "The men serving were happy, polite and very accommodating."
• "First thing I noticed on entering the Green Lady was the lovely staff behind the bar."
• "Couldn't fault the service after very friendly asked if our meals were OK will be returning again."
• "Staff are so friendly and attentative and we are always made to feel so welcome."

Cons:

• "When i went and complained, nothing was said of the coleslaw which was shocking."
• "The waitresses were harassed and not always personable."
• "Very disappointed in the service."
• "Staff was extremely rude at the bar, trying to order food and was rudely interrupted by another member of staff."
• "the way the manager speaks to his staff was absolutely appalling."

Food Quality

Pros:

• "Food was nicely prepared and tasted fresh, enjoyed the vibrant atmosphere."
• "The food was hot and decent for the price. Loved the rocky road sundae and hunters chicken."
• "Food is just amazing and the service is just as good."
• "Meals are inexpensive and always very tasty. I had the vegan Chilli with rice and nachos on the weekend."
• "Food could have been hotter, but overall enjoyed and would return."
• "The Sunday dinners are delicious and plentiful. There is a good selection of wines and drinks."
• "Food came really quickly and was absolutely delicious! I'd highly recommend the brie wedges and the buffalo cauliflower wings!"
• "The menu was mentioning homemade lasagne. The best I have ever eaten!!!"

Cons:

• "the food wasn't great I had a chicken pie that my husband thought was cornbeef the mash was microwaved in my opinion and dry."
• "Food used to be great here, have now found out a new owner, my god its bad!"
• "However, the food was very disappointing, we were a table of 4 adults."
• "Unfortunately the boiled potatoes were hard, veg looked unappetising - cabbage over cooked, some cauli brown, carrots didn't look fresh."
• "I found the food has gone down hill, I'm a regual at the greenlady and was disappointed with the home made curry n chips cheap frozen chips and the chicken was as dry as a bone."
• "Absolutely APPALLING, food was disgusting chips were cold, chicken in the curry was bone dry."
• "Absolutley horrific food the cheese sauce looked and tasted like spew could even eat my food."

Ambiance and Facility

Pros:

• "The beer garden is a good size and the bar itself is quite spacious, dotted around the bar there are several large screen TVs."
• "Lovely atmosphere and staff are very pleasant and kind."
• "The pub was very busy being full of locals which is always a good sign."
• "Nice to be able to sit outside, although being among smokers isn't nice so maybe have a separate area."
• "Thank you to the Greenlady and all staff for doing my dad's wake the function room was fantastic and the food was awesome."
• "Brilliant pub, excellent service and a quality beer garden to boot!"
• "An absolutely fantastic pub. My favourite in Caerphilly, in fact."
• "This is a friendly pub, that serves good quality fresh food."

Cons:

• "my mum has a very small dog that couldn't cope with the wind at the front of the pub outside area (not the pubs falt) however it was very loud with the machine noise."
• "However, what a terrible idea having to pay for car parking and claim back money at the bar. Really!! What for, its just unnecessary hassle for customers."
• "Will never go back to The GreenLady whilst they have a parking management company there."
• "Although a relatively new pup it's always had an inviting atmosphere and a good pint of Guinness. However on my last visit I'm sad to say they've turned it into a sports bar."
• "For all you fury mommy, s and Daddy, s although from the outside this looks like a dog friendly pub it is absolutely not."
• "Green Lady is a great pub .But my visit was spoilt with being too noisy."