The Artful Duke Pub (Bromley) Reviews Summary

Service

Pros:

• "Service is usually very warm and friendly."
• "The staff were incredible at the venue, particularly Veronica."
• "The reception from the staff was warm and friendly."
• "Staff are so friendly and couldn't do enough for you."
• "The staff were attentive and friendly as well."
• "The person behind the bar was lovely. Chatty and friendly."
• "Staff are friendly and courteous."
• "Servers were nice and friendly."
• "The staff are attentive and it's so nice to see the Manager's helping behind the bar, speaking to and checking on customer's."

Cons:

• "Waited over 5 minutes to be seated in what was essentially an empty restaurant."
• "Service from the bar is not great either."
• "The waited service was extremely slow."
• "After waiting a half hour at our table to order food we asked a waitress could we order."
• "Upon entering, it seems I interrupted the only 2 members of management on site laying on each-other in a corner, kissing and inappropriately touching."
• "Had to wait thirty minutes for our drinks which the bar staff hadn’t even made, they were all standing at the bar doing nothing."
• "Long wait for food and drinks, waited 35 mins for brunch and it was stone cold."
• "Staff seem confused about what's going on and couldn't even organise getting the bill."
• "Waited over an hour for food with, mad considering we were the only people in the place."

Food Quality

Pros:

• "The gravy was thick and packed with flavour and the sausages were perfectly cooked."
• "My mum ordered the chicken burger and was so pleased with the balance of flavours and textures."
• "The best brunch in Bromley! I had the veggie breakfast and it didn't disappoint."
• "Came here to meet some friends and brought my puppy along for the ride. The lunch I had was delicious!"
• "Have been a couple times now for a Sunday roast and they are definitely one of the bests Ive ever had from a pub!"
• "The chef who made amazing tasting food."

Cons:

• "The chips were under done and pasty. The fish was over cooked."
• "Surf n turf, was told no prawns, OK just steak then.... No steak either."
• "The food is unfortunately bland and dramatically overpriced."
• "The food was just awful. The team spent more of their time chatting behind the bar area."
• "Food took ages to come and it was all over cooked. Sent some back as the burger was black."
• "Burger was really poor. I was really hungry so I ate it but paying £20 for a badly done burger."

Ambience and Decor

Pros:

• "Really smart, tidy, groovy interior. Plenty of drinks choices, nice beers on tap."
• "Inviting decor, cosy, not overpriced, dog friendly."
• "The pub looks fantastic; bright and welcoming in the front, with plenty of space for dinner."
• "A great mixture of items on the menu. I had the small mezze plate and some halloumi fries. Delicious."
• "Big spacious pub. A great place to come and watch matches."
• "Classy and elegant, appropriate for every occasion. This newly opened pub is a gem in Bromley."

Cons:

• "The atmosphere is different since one of the managers left recently."
• "When we arrived the place was empty and the chef who we could see through the open plan kitchen was stood there picking his nose."
• "The atmosphere was awful, the smell from the toilets was strong in the dining area."
• "I found this latest incarnation as somewhat confusing. Is it a pub? Is it a restaurant?"
• "Me and my pal had a 3 course roast offer whilst my girlfriend had just a main. The wait between our starters and the mains must have been over 50 minutes."

Price and Value

Pros:

• "We went next door to the Barrell and Horn where we were fed within 15 minutes of ordering for about 20% less of the cost."
• "Prices are reasonable. A nice place overall."
• "Good prices for the very high quality of food and drinks!"
• "Great prices for the very high quality of food and drinks!"

Cons:

• "Along with a cocktail and a large JD it came to £62."
• "Food is good but just basic pub food, the price is too expensive for the food."
• "The food is unfortunately bland and dramatically overpriced."
• "£12.50 for a glorified biscuit that was dryer than a rustlers burger that had been left in the microwave too long."
• "Burger was really poor. I was really hungry so I ate it but paying £20 for a badly done burger."
• "Steak was worth £10 not £20+."