Address: 3A Kensington High St, London, W8 5NP, United Kingdom
Phone: +442079371213
Rating: 4.2
based on 152 reviews.
Staff Service
Pros:
"Staff was lovely and courteous."
"I came in twice during my short London stay and both times experienced great service from the staff, they were friendly and happy to let you sample the beers on tap to ensure you were happy with your pint."
"Great location, cozy & traditional British pub with friendly staff."
"Staff friendly and polite."
"Service was great, the food came out fast and everyone was very attentive and cordial."
"Great service, friendly staff, good variety of seating."
"Staff were so friendly. Egest was an amazing bartender."
Cons:
"Not particularly welcoming with an apathetic bartender."
"Bar staff weren't particularly friendly but were efficient."
"Rude staff, slamming drinks on the bar like they did not want to be there."
"Asked if table for 2 available and staff member pointed finger down the bar and said think there is one down there. No welcome."
"Must admit I didn't like the staff much; not very friendly, helpful or courteous."
"The bartender was quite rude, we were actually surprised."
"Service was “disinterested” at best."
Food Quality
Pros:
"Mac and Cheese was superb with the Garlic bread."
"The food was excellent. I had a chicken and mushrooms pie with mashed potatoes and greens."
"The fried halloumi sticks were great with a delicious spicy sauce."
"Probably the best steak and kidney pie and gravy I've ever had!"
"The beer and food was delicious."
"Food was great, though the portions could be bigger for the price."
"The food was delicious."
Cons:
"The fish was a bit dry, which was disappointing."
"The beef burger meat would better go as animal feedstuff."
"Food a bit pricey, cost £50 for 3 meals and drinks, toilets smell of stale urine and cobwebs on the windows."
"Our belongings were stolen there."
"The restroom was very dirty."
"Overall the place looked clean enough however male toilets were old and dirty and a bit damaged due to low maintenance also more importantly the cubical was very dirty and broken."
"We got a table which unfortunately hadn't been cleaned."
"The toilets were a bit smelly but otherwise clean."
"It was quite busy and only one member of staff was working at the bar so the queue to get served took quite a long time."
Value & Pricing
Pros:
"Prices were surprisingly good value."
"Very reasonable drinks prices, so would definitely recommend!"
"The prices are very good, considering the location."
"Reasonable prices for that area of London."
"Good value tasty pub food and pleasant service."
"Good prices too, cheaper than here in Bournemouth!"