Sign of the Angel Reviews Summary

Food Quality

Pros:

• "Food exceptional."
• "The food that arrived, was beautifully presented, and hard to pick, as we all had food envy!"
• "The food was tasty and wonderfully prepared."
• "The food was exquisite, delicate portions that at first seemed small, but upon finishing were just about perfect."
• "Serving fantastic food, cooked to the very highest standard."
• "The food was exceptional. Beautifully presented and cooked to perfection."
• "The ingredients and quality of the cooking were exceptional."

Cons:

• "Years ago this hotel and restaurant excelled. Sadly no more."
• "Risotto was underseasoned, almost tasteless - plus overcooked and mushy."
• "Chips were supposed to be 'rosemary chips', instead we got a few pieces on undercooked and blant chips with no rosemary in sight (or in flavour)."
• "The roast potatoes were hard to say the least."
• "The roast beef was pretty much inedible as it was so tough."
• "Had lunch and the food was unbelievably stale."
• "The food was overpriced and very small portions."

Service

Pros:

• "The waitstaff was attentive and helpful."
• "Staff were amazing. Held last minute wedding reception and they put aside a whole room for our use all day as well as the guest lounge upstairs."
• "Food served at dinner was very good."
• "Served by efficient, friendly and helpful staff."
• "The service was excellent throughout with very friendly yet professional waiting staff."
• "Service very friendly and efficient."
• "The service was attentive and discreet."

Cons:

• "The staff were cold & we were very close to walking out."
• "Found the staff quite rude & unhelpful."
• "Couldn't get the waitress's attention to pay."
• "Our visit marred by a frosty reception from a older female staff member who clearly didn't want to be there."
• "However the toilet would not flush adequately, and the water pressure in the shower was absolutely awful."
• "We weren't offered any water for the table."
• "The staff was at best basic with visitors (ie tourists) while they were much more accommodating towards people they seemed to know already."

Ambience & Location

Pros:

• "Lovely, quiet country restaurant/hotel in a beautiful location."
• "A beautiful old inn set in a gorgeous village."
• "The room is cozy and inviting and we sat by the glorious fireplace."
• "The atmosphere inside was very soothing and relaxing."
• "The pub itself has a lovely atmosphere and great decoration."
• "The dining room was cozy and intimate, there are beautiful gardens out the back with apple trees which were laden with fruit."
• "Lovely old historic building. Garden was lovely to relax in."

Cons:

• "No parking facilities for even taking suit cases in."
• "Having travelled some 400 miles to stay in Lacock and celebrate my birthday I thought that what seemed like discrimination was not good at all and left a bad taste in our mouth."
• "Massively overrated."
• "Xmas tree decorated but no lights on so no Xmas atmosphere I'm afraid which was disappointing."
• "The fireplaces were not attended to enough, so all the main spaces were cold."
• "Windows were very draughty."
• "So smokey in the restaurant, uncomfortable."