The Deck Reviews Summary

Food Quality

Pros:

• "The food was delicious and big portions."
• "Excellent food, probably one of the best steaks I've had."
• "Food was lush and excellent service from friendly staff."
• "Fantastic service, friendly staff and really excellent food."
• "The Brazilian fish stew was the star of the show."
• "The food was out of this world by far the best food I have ever had!"
• "Absolutely stunning roast dinners massive portions and everything was superb!"
• "The food was excellent, wine was delicious, post dinner cocktails was superb."

Cons:

• "Only the chicken was edible as the beef and pork were way overcooked."
• "Food was mediocre. Had to get ourselves drinks at the bar."
• "Staff was nice and polite but the food was average."
• "The calamari starter, fish and chips were good, but chips could have been more crispy."
• "The steak I had was tough as old boots. I could barely get through it with the knife."
• "Portions of food miserable taste without flavor! Horrible experience."
• "Food was overpriced and not good - linguine was overcooked and stuck together."
• "Food was awful, steak overcooked and lobster like a rubber ball."

Service

Pros:

• "The staff were brilliant, our waitress in particular really tried to go out of her way."
• "Staff were very accommodating and friendly."
• "Excellent welcome from the dude in the restaurant with the beard."
• "Staff were all very welcoming and couldn’t do enough for us."
• "The staff were friendly attentive."
• "Staff was very pleasant and a warm welcome."
• "The staff were amazing, and the main courses were lovely."
• "Service was excellent, fantastic vibe, great location."

Cons:

• "Waitress forgot to put through our starters and only realised when the chefs were plating up our mains."
• "Service was slow, the waiting staff were evidently untrained."
• "Offered 20% off next time but will not return. Staff need training."
• "The welcome is not what it should be. Whilst the staff are polite they lack warmth."
• "Very disappointed with our visit and it will be a very long time before we return."
• "I ordered a pot of tea. It took me to go & remind them before it came about 15-20 mins later."
• "I don't make a habit of complaining but this did spoil my trip to Cardiff Bay."
• "I was disappointed with the tea, small cups and only just over half filled."

Atmosphere and Location

Pros:

• "Being on the marina, the views are amazing."
• "The deck is a really great place to go and with stunning views of the Harbour."
• "Beautifully managed with the CV-19 restrictions nicely enforced."
• "Fabulous location with stunning views over the marina."
• "Gorgeous location, lovely people, great location!"
• "Lovely food great views over the Dock and amazing staff."
• "This lively contemporary restaurant is based in Penarth marina with a large decked area."
• "An idyllic location to wine and dine."

Cons:

• "As we arrived just as they opened, there was a lot of staff hanging around the pass just chatting."
• "1 year ago we loved it here but it's gone downhill so much."
• "Parking may be a slight issue but just go prepared for a short walk."
• "The problem is with the parking. There is a free but very small car park."
• "The steak was a bit tough and lacked flavour."
• "The location is fantastic but the portion sizes on some items are small children's size."
• "The window was quite mucky on the outside, so couldn't take clear pics of outside."
• "It was cold. No radiators. The manager wearing a body warmer."

Vegan and Vegetarian Options

Pros:

• "Lovely place to have a drink looking at the marina. Haven't tried the restaurant yet but will do as they have vegan options."

Cons:

• "The restaurant needs to update vegan availability. With only 1 main course (maybe 2) for vegans."
• "Staff was nice and polite but the food was average. Not many vegetarian or vegan options."
• "My dad was equally disappointed with his vegan linguine which he didn’t enjoy and did not finish."
• "The food was unimpressive. And £7 for a dessert that looks like an individual Mr Kipling pie?? Won't be going back."